Turtle Beach Burst II Pro Wireless Gaming Mouse - Black
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Product Information
Full details
The Turtle Beach Burst II Pro is a high-performance wireless gaming mouse designed for competitive gamers seeking ultra-low latency and precise control. Its key benefit is true 8K wireless performance, offering an 8x faster polling rate than standard mice for quicker reaction times. A potential caveat is its symmetrical design and 57g weight, which is optimized for medium-sized hands and claw grip, and may not suit all hand sizes or grip styles.
All features
| Colour | Black |
|---|---|
| Model Part Number | TBM-2102-05 |
| Brand | Turtle Beach |
Extended Product Information
FAQs
What is the benefit of 8K wireless polling rate?
An 8K wireless polling rate means the mouse reports its position to the computer 8000 times per second, resulting in an ultra-low latency of 0.125ms. This provides a significant advantage in competitive gaming by enabling faster reaction times and more precise aiming compared to standard 1KHz (1000 Hz) polling rates.
How long does the battery last?
The battery offers up to 40 hours of continuous gameplay at the maximum 8K wireless polling rate. It can last up to 150 hours at a 1K polling rate, and up to 165 hours in Bluetooth mode.
What is included with the mouse for customization?
The Burst II Pro includes three different sets of mouse skates (pure PTFE, 8-dot PTFE, and 8-dot UHMW-PE) and grip tape. This allows users to tailor the glide, control, and feel of the mouse to their preferences and playing style.
Can I use this mouse on any surface?
The Owl-Eye™ 30K optical sensor is optimized for accuracy on a wide variety of surfaces, including glass, thanks to its 750 IPS tracking speed and 70g acceleration. The included skate options further enhance performance on different mousepad materials.
How do I switch between wired and wireless modes?
You can switch to wired mode by simply connecting the included PhantomFlex™ 8K USB-C cable to the mouse and your computer. The mouse will automatically prioritize the wired connection and charge simultaneously.
What grip styles is the symmetrical design best suited for?
The symmetrical shape and 57g weight are optimized for medium-sized hands and primarily suit claw grip styles. However, personal preference varies, and some users with other grip styles may also find it comfortable.
How do I program the buttons and adjust settings?
Button programming, DPI adjustments, angle tuning, and other advanced settings can be accessed and configured using the Turtle Beach Swarm™ II desktop software, available for download from the Turtle Beach website. You can save up to 5 profiles directly to the mouse's onboard memory.
Troubleshooting
Mouse not detected or not responding
Ensure the mouse is charged. Try using the PhantomFlex™ cable for a wired connection to test functionality. Check that the wireless receiver is securely plugged in and try a different USB port. Restart your computer and the mouse.
Intermittent connection or lag in wireless mode
Ensure the wireless receiver is placed close to the mouse, ideally using the included USB adapter to position it on your desk. Minimize interference from other wireless devices (e.g., Wi-Fi routers, other 2.4 GHz peripherals). Try a wired connection to see if the issue persists.
Buttons not registering clicks
Check that the Titan Optical Switches are clean and free from debris. If the issue persists, try re-installing the Swarm™ II software, as firmware updates may resolve such issues. If problems continue, contact customer support.
Inaccurate cursor movement or tracking issues
Ensure the Owl-Eye™ sensor is clean and free from dust or debris. Test the mouse on a different, consistent surface. Ensure mouse acceleration is configured correctly in the Swarm™ II software or Windows settings. Try using the alternative skates provided.
Battery not charging
Ensure the USB-C cable and USB port are functioning correctly. Try a different USB-C cable and a different USB port or power adapter. If the mouse has been exposed to extreme temperatures, allow it to return to room temperature before attempting to charge.
Pros and Cons
Pros
- Exceptional low latency with true 8K wireless polling.
- Highly accurate and responsive Owl-Eye™ 30K optical sensor.
- Durable and tactile Titan Optical Switches with adjustable settings.
- Impressive battery life across different polling rates and modes.
- Lightweight design suitable for extended gaming sessions.
- Extensive customization options with included skates and grip tape.
Cons
- Symmetrical design may not be ideal for all hand sizes or grip styles.
- 57g weight might feel too light for users accustomed to heavier mice.
- 8K polling rate may require specific system configurations for optimal performance.
- Primary focus on competitive gaming may overlook features for general productivity users.
Setup, Compatibility & Care
Setup:
- Unboxing: Carefully unpack the mouse, PhantomFlex™ 8K USB-C cable, USB adapter, and customization accessories (skates, grip tape).
- Wireless Connection (Recommended for 8K):
- Connect the USB adapter to your PC using the PhantomFlex™ cable.
- Plug the wireless transmitter (integrated into the USB adapter or a separate dongle if provided) into a USB port.
- Ensure the mouse is charged using the USB-C cable.
- Turn on the mouse. It should automatically connect to the receiver.
- Wired Connection: Connect the PhantomFlex™ cable directly from the mouse to a USB port on your PC.
- Software Installation: Download and install the Turtle Beach Swarm™ II software from the official Turtle Beach website to access advanced settings, including mouse angle tuning, DPI adjustments, and button programming.
- Profile Saving: Configure your preferred settings in the Swarm™ II software and save up to 5 profiles to the mouse's onboard memory for easy switching.
Compatibility:
- Operating Systems: Supports Windows 10 and Windows 11.
- Connectivity: Primarily designed for 2.4 GHz wireless (via USB receiver) and wired USB connection. Bluetooth is also available for broader device compatibility, though not optimized for 8K polling.
- NVIDIA Reflex: Compatible with NVIDIA Reflex for reduced system latency when paired with compatible NVIDIA GPUs and G-SYNC monitors.
Care:
- Cleaning: Use a dry, lint-free cloth to wipe down the mouse. For tougher smudges, slightly dampen the cloth with water, avoiding any liquid ingress into openings. Do not use harsh chemicals or abrasive cleaners.
- Skates: Periodically check the skates for wear and tear. Replace them with the included spares if performance is affected.
- Cable: Store the PhantomFlex™ cable carefully to avoid kinks or damage, especially near the connectors.
- Storage: When not in use for extended periods, power off the mouse to conserve battery life.