Sony 1000X Series Headphones - Active Noise Cancelling - Silver
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Product Information
Full details
The Sony 1000X Series Headphones in Silver are designed for audiophiles and frequent travelers seeking an immersive listening experience with industry-leading noise cancellation. Their key benefit is unparalleled sound quality combined with intelligent adaptive noise cancellation. A potential caveat is the premium price point, reflecting their advanced features and materials.
All features
| Colour | Silver |
|---|---|
| Headphones Noise Cancellation | Active |
| Series | 1000X |
| Model Part Number | wh1000xxw.ce7 |
| Brand | Sony |
Extended Product Information
FAQs
How do I reset the headphones to factory settings?
To reset, ensure the headphones are charged and not connected to any device. Press and hold the power button and the CUSTOM button (if applicable) simultaneously for about 7 seconds until the indicator light flashes.
What is DSEE Ultimate?
DSEE Ultimate is a Sony technology that intelligently upscales compressed digital music files in real-time, restoring high-range sound and rich, clear sound to bring your music closer to Hi-Resolution Audio.
How do I update the headphone firmware?
Download and install the Sony Headphones Connect app on your smartphone or tablet. Connect your headphones via Bluetooth, and the app will notify you if a firmware update is available.
Can I use the headphones while they are charging?
Yes, you can use the headphones while they are charging via the USB-C cable.
What is the battery life of these headphones?
The battery life typically offers up to 30 hours of playback with Active Noise Cancelling enabled. Specific battery life may vary based on usage and settings.
Are these headphones compatible with voice assistants like Google Assistant or Alexa?
Yes, these headphones are designed to be compatible with voice assistants. You can typically activate them through the Sony Headphones Connect app or by a long-press on a specific button.
Troubleshooting
Headphones won't turn on
Ensure the headphones are charged. Connect the USB-C cable to a power source and charge for at least 30 minutes. Try a different power outlet or USB port.
Cannot connect via Bluetooth
Make sure Bluetooth is enabled on your source device. Turn off and on the headphones and try pairing again. Remove previous pairings from your device and the headphones if necessary, then re-pair.
Poor audio quality or skipping
Check the Bluetooth connection strength and ensure your device is within range. Close other Bluetooth applications on your device. Update the headphone firmware via the Sony Headphones Connect app if available.
Noise cancellation not effective
Ensure the Adaptive NC Optimizer is enabled and functioning correctly via the companion app. Check that earcups create a good seal around your ears. Clean any debris from the microphone ports.
Pros and Cons
Pros
- Industry-leading active noise cancellation for superior quiet.
- Exceptional audio quality with Hi-Resolution support and DSEE Ultimate.
- Comfortable and premium build materials for extended listening sessions.
- Advanced processor V3 for enhanced audio performance and features.
- Immersive 360 Upmix modes for tailored listening experiences.
Cons
- Premium price point may be a barrier for some users.
- Faux leather, while premium, may not appeal to all users compared to genuine leather.
- Complex features may require a learning curve for full optimization.
Setup, Compatibility & Care
Setup:
- Ensure the headphones are fully charged using the provided USB-C cable.
- Turn on the headphones by pressing the power button.
- Activate Bluetooth on your source device (smartphone, tablet, computer).
- Press and hold the pairing button on the headphones until the indicator light flashes.
- Select "Sony 1000X Series" from your device's Bluetooth menu.
Compatibility:
- Compatible with Bluetooth-enabled devices supporting SBC, AAC, and LDAC codecs.
- Works with most smartphones, tablets, laptops, and other audio playback devices.
Care:
- Cleaning: Gently wipe the exterior with a soft, dry cloth. For stubborn marks, use a slightly damp cloth (water only) and dry immediately. Avoid harsh chemicals or abrasive materials.
- Earcups: Clean the earcups with a dry cloth. Do not use liquids directly on the earcups.
- Storage: Store in the provided magnetic carry case when not in use to protect from dust and damage. Keep away from extreme temperatures and moisture.