We have tested this phone and can confirm that it is in full working order. Every phone is put through our rigorous testing and quality control procedures before it is made available for sale. idoodirect is one of the top ten mobile phs. Our Conditions Explained: Excellent - This product is in excellent cosmetic condition with a minimum battery health of 85%. This item has been fully tested, restored to factory settings and is in excellent working order. You’re getting a great device at a great price! This Phone doesn't include its original box. As well as a great value phone, you will also receive: FREE 12 Months Warranty, FREE USB Charging Cable, FREE Royal Mail 48hrs delivery. Please note devices have been through a refurbishment process so may have had parts replaced such as battery, screen, camera etc. This is all done in house by qualified technicians and is backed by our 12-month warranty. musicMagpie Quality Guarantee!