Shark Matrix Plus 2-in-1 Robot Vacuum Mop - White
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Product Information
Full details
The Shark Matrix Plus 2-in-1 Robot Vacuum & Mop is ideal for individuals seeking an automated cleaning solution that handles both dry debris and wet spills on various floor types. Its primary strength lies in combining powerful suction with effective sonic mopping in one device, ensuring a thorough clean across your home. Be aware that while it cleans methodically, some larger objects (11.5cm or greater) are detected and avoided, requiring smaller items to be cleared from its path for optimal performance.
All features
| Colour | White |
|---|---|
| Series | Matrix Plus |
| Model Part Number | RV2620WDUKWH |
| Brand | Shark |
Extended Product Information
FAQs
Can the Shark Matrix Plus 2-in-1 switch from hard floor to carpet while mopping?
No, the robot is designed to avoid carpets when the mopping pad is attached and the mopping function is active. It will primarily mop sealed hard floors.
How long does the battery last on a single charge?
The robot can run for up to 110 minutes in low suction mode on hard floors. Runtime may vary with higher suction settings or on carpets.
What kind of floors can this robot clean?
It is suitable for cleaning all sealed hard floors, including wood, tile, and laminate, as well as various types of carpets.
How do I set up specific cleaning zones?
Once the robot has completed its initial home mapping, you can use the SharkClean app to create and name specific rooms or zones. You can then send the robot to clean only those designated areas.
How does the Anti Hair Wrap technology work?
The self-cleaning brush-roll uses a unique design that actively separates and removes hair from the brush-roll as it spins, directing it into the dustbin. This helps prevent hair tangles and maintains cleaning performance.
Can I use cleaning solutions with the mopping function?
Yes, you can use water or a manufacturer-approved cleaning solution specifically designed for robot mops in the water tank. Always check the robot's manual for specific recommendations to avoid damage.
Troubleshooting
Robot not turning on or charging.
Ensure the charging dock is plugged into a live wall outlet and the robot is properly seated on the dock with charging contacts aligned. Try a different outlet to rule out power supply issues.
Robot not mopping or leaving streaks.
Check if the water tank is filled with water. Ensure the mopping pad is securely attached and clean. For streaks, try using distilled water or a manufacturer-recommended cleaning solution specifically designed for robot mops.
Robot getting stuck frequently or missing areas.
Clear small obstacles like cables, clothes, or thin rugs from the cleaning path. Ensure the home map in the SharkClean app is accurate. If an area is consistently missed, initiate a full 'Matrix Clean' cycle.
Poor vacuuming performance or not picking up debris.
Empty the dustbin. Check the filter for clogs and clean it if necessary. Inspect the brush-roll for any obstructions or significant hair buildup (though the Anti Hair Wrap reduces this, occasional checks are still good practice).
Pros and Cons
Pros
- Dual Functionality: Efficiently vacuums and mops, saving time and effort.
- Superior Edge Cleaning: CleanEdge Detect ensures corners and wall edges are not neglected.
- Effective Stain Removal: Sonic Mopping actively scrubs for better performance on stuck-on messes.
- Pet-Friendly Design: Self-cleaning brush-roll effectively handles pet hair without tangling.
- Systematic Cleaning: Matrix Clean provides comprehensive, methodical coverage of your floors.
- Smart Navigation: Precision mapping allows for targeted cleaning and obstacle avoidance.
Cons
- Object Avoidance Limits: Only detects and avoids objects 11.5cm or greater, meaning smaller items may need to be cleared manually.
- Battery Life Varies: Maximum run-time is achieved in low suction mode on hard floors; performance in higher suction modes or on carpets may be less.
- No Self-Emptying Bin (for this model): Requires manual emptying of the dustbin after cleaning sessions.
- Manual Water Refill: The water tank for mopping needs to be manually refilled as needed.
Setup, Compatibility & Care
Setup
- Unpack: Carefully remove the robot, charging dock, and accessories from the packaging.
- Position Dock: Place the charging dock on a level surface, preferably against a wall, in an open area with adequate space around it (e.g., 0.5 meters on either side, 1.5 meters in front).
- Charge Battery: Connect the power cord to the charging dock and plug it into a wall outlet. Place the robot onto the charging dock, ensuring the charging contacts align. Allow the robot to fully charge before its first use (indicated by a solid white light).
- Download App: Download the SharkClean app from your smartphone's app store. Follow the in-app instructions to connect your robot to your home Wi-Fi network and begin the initial home mapping process.
Compatibility
- Floor Types: Compatible with all sealed hard floors, including wood, tile, and laminate. It also effectively cleans carpets.
- Obstacle Avoidance: Detects and avoids objects 11.5cm or greater in height. Smaller items should be cleared from the cleaning path.
Care
- Dustbin Emptying: Regularly empty the robot's dustbin after each cleaning cycle, or as needed, to maintain optimal suction performance.
- Filter Cleaning: The filter should be tapped clean over a bin weekly and rinsed with water monthly. Allow it to air dry completely before reinserting.
- Brush-roll Maintenance: Periodically check the self-cleaning brush-roll for any remaining debris or hair, though the Anti Hair Wrap technology significantly reduces tangles.
- Mopping Pad Cleaning: After each mopping session, remove and clean the mopping pad. Most pads are machine washable.
- Water Tank: Empty any remaining water from the tank after mopping. Refill with clean water (and appropriate cleaning solution if desired) before each mopping session.
- Sensors and Charging Contacts: Wipe the robot's sensors and charging contacts with a dry cloth periodically to ensure proper navigation and charging.