Samsung Galaxy Book5 Pro 360 - 16 inch - 16 GB RAM - 512 GB Storage - Grey

AI-Powered 2-in-1 with Stunning AMOLED Display & Flexible Design for Next-gen AI Performance. The ...

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AmazonSamsung Galaxy Book5 (Pro 360) Copilot+ Laptop with S pen | 16 Inch 2x AMOLED Touchscreen | Intel Ultra 5 | 16 GB RAM | 512 GB SSD | Windows 11 | Aluminium Grey
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Product Information

Full details

The Samsung Galaxy Book5 Pro 360 is designed for professionals, students, creators, and hybrid users seeking AI-powered performance and a flexible 2-in-1 design. Its key benefit is enhanced productivity and creativity through advanced AI features and a stunning AMOLED display. A potential caveat is the reliance on the Windows ecosystem for some advanced features. This versatile laptop boasts an Intel Core Ultra 5 processor, 16GB RAM, a 512GB SSD, and a 16-inch WQXGA+ AMOLED 120Hz touchscreen, all within a slim, convertible form factor.

All features

ColourGrey
ResolutionQuad HD+
WiFi StandardWi-Fi 7
Display Type2K Ultra HD
RAM16 GB
Internal Storage Capacity512 GB
OSWindows
ProcessorIntel Core
Screen Size16
Processor FamilyIntel Core i5
SeriesGalaxy Book5 Pro 360
Model Part NumberNP960QHA-KG3UK
BrandSamsung

Extended Product Information

FAQs

What is the battery life of the Galaxy Book5 Pro 360?

The Galaxy Book5 Pro 360 features a 76.1 Wh battery that offers up to 25 hours of video playback under typical usage conditions. Actual battery life may vary based on network, usage patterns, and other factors.

Does this laptop come with a stylus?

Yes, the Samsung Galaxy Book5 Pro 360 comes with an S Pen, allowing for intuitive note-taking, drawing, and navigation on the touchscreen.

Can I use this laptop as a tablet?

Yes, the 360-degree hinge allows you to fold the laptop into tablet mode for a versatile 2-in-1 experience.

What are the main AI features available?

The laptop leverages AI for enhanced productivity through features like AI Select, Copilot+ AI features, and integrations with Samsung's Galaxy AI suite when paired with a compatible smartphone. These can assist with tasks like note summarization, image editing, and more.

What is Wi-Fi 7 and what are its benefits?

Wi-Fi 7 (802.11be) is the latest Wi-Fi standard offering significantly faster speeds, lower latency, and improved reliability compared to previous generations. This allows for quicker downloads, smoother streaming, and more responsive online activities.

How do I connect my smartphone to the laptop for features like Multi Control?

You can connect your compatible Samsung Galaxy smartphone via the Phone Link app or Samsung's ecosystem features like Nearby devices. Follow the on-screen prompts on both your phone and the laptop to establish the connection and enable features like Multi Control and Storage Share.

What is included in the box with the laptop?

Typically, the box includes the Galaxy Book5 Pro 360 laptop, an S Pen, a 65W AC adapter with a USB Type-C cable, and relevant documentation. Specific bundled software like Norton 360 Deluxe is also included.

What is the warranty period for this device?

Warranty information can vary by region and retailer. It is recommended to check the product documentation or the retailer's website for the specific warranty terms and duration for your purchase.

Troubleshooting

Device won't turn on

Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If the issue persists, press and hold the power button for 15-20 seconds to perform a hard reset.

Poor Wi-Fi or Bluetooth connection

Check that Wi-Fi and Bluetooth are enabled in Windows settings. Restart your router and modem. Update your network drivers through Samsung Settings or Device Manager. Ensure you are within range of the Wi-Fi signal and that no physical obstructions are present.

Touchscreen not responding

Restart the laptop. Ensure the touchscreen is clean and dry. Check if there are any software updates for the display drivers in Windows Update or Samsung Settings. If using a stylus, ensure it is charged and properly paired.

Audio issues (no sound, distorted sound)

Verify that the volume is not muted and is turned up. Check that the correct audio output device is selected in Windows sound settings. Restart the laptop. Update audio drivers through Windows Update or Samsung Settings.

Slow performance

Close unnecessary applications running in the background. Check Task Manager for resource-hungry processes. Ensure the device is running on AC power for optimal performance. Free up storage space on the SSD. Restart the laptop.

Pros and Cons

Pros

  • Robust AI performance for demanding tasks.
  • Flexible 360-degree design with stylus support for versatile use.
  • Beautiful and responsive AMOLED display for visual tasks.
  • Long battery life with convenient fast charging.
  • Excellent connectivity options, including the latest Wi-Fi 7 standard.
  • Strong integration with the Samsung Galaxy ecosystem.

Cons

  • Performance of some AI features may depend on specific software optimizations.
  • The premium features might come at a higher price point compared to standard laptops.
  • While versatile, heavy users of demanding graphics applications might require dedicated GPUs.
  • Reliance on Windows 11 Home might be a limitation for users preferring other operating systems.
  • The included charger is compact, but users may prefer a larger power brick for faster charging under all conditions.

Setup, Compatibility & Care

Initial Setup: Upon first boot, follow the on-screen prompts for Windows 11 Home setup. This includes connecting to a Wi-Fi network, signing in with a Microsoft account, and configuring basic user preferences. You will also be guided through setting up Samsung-specific features like Samsung Account, Galaxy Book Experience, and Multi Control.

Compatibility: The Galaxy Book5 Pro 360 is designed for extensive compatibility within the Samsung Galaxy ecosystem. Features like Multi Control, Storage Share, and Phone Link work best with compatible Samsung Galaxy smartphones and tablets. It supports standard peripherals through its USB-A, Thunderbolt 4, and HDMI ports. Ensure software is up-to-date for optimal performance.

Care Instructions:

  • Cleaning: Use a soft, lint-free microfiber cloth to clean the display and body. For stubborn smudges, lightly dampen the cloth with water. Avoid harsh chemicals or abrasive materials. Ensure the device is powered off before cleaning.
  • Battery Care: To maximize battery health, avoid exposing the laptop to extreme temperatures. Utilize the fast-charging capabilities when needed, but also allow for occasional full charge/discharge cycles.
  • Stylus Care: Store the S Pen safely when not in use. If the pen tip wears down, replacements may be available from Samsung.
  • Hinge Care: The 360-degree hinge is designed for durability, but avoid forcing it beyond its intended range of motion. Keep the hinge area clean from debris.

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