Samsung 85" Neo QLED 4K Smart TV - Black - G
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Product Information
Full details
The Samsung 85" Neo QLED 4K Smart TV is designed for home entertainment enthusiasts who demand the best in picture quality and smart features. It offers an immersive viewing experience with its 4K Ultra HD Neo QLED display, powered by the NQ4 AI Gen2 Processor. While it excels in delivering vibrant visuals and smart features, its large size may require a considerable amount of space. This guide provides comprehensive information on setup, usage, and troubleshooting to help you make the most of your TV.
All features
| Energy Efficiency | G |
|---|---|
| Screen Size | 85 |
| Colour | Black |
| Display Type | 4K Ultra HD |
| Series | Neo QLED |
| Model Part Number | QE85QN1EFAUXXU |
| Brand | Samsung |
Extended Product Information
FAQs
How do I update the TV's firmware?
Go to Settings > Support > Software Update. Select 'Update Now' and follow the on-screen instructions.
How do I connect external devices?
Use the HDMI or USB ports located on the back or side of the TV.
How do I adjust the picture settings?
Press the Settings button on the remote, then go to Picture to adjust brightness, contrast, color, and other settings.
How do I reset the TV to factory settings?
Go to Settings > General > Reset. Enter your PIN (default is 0000) and confirm.
What is the warranty period?
The TV typically comes with a one-year manufacturer's warranty. Check the documentation for specific details.
How do I use the Smart TV features?
Press the Smart Hub button on the remote to access apps, streaming services, and settings.
Can I use voice control?
Yes, the TV supports Bixby and Alexa. Activate voice control through the remote or by setting up the voice assistant in the settings.
How can I improve the picture quality?
Ensure the TV is set to the correct picture mode for your content. Adjust the picture settings to your preference and use high-quality HDMI cables.
Troubleshooting
TV won't turn on.
Check the power connection and ensure the power outlet is working. Try a different outlet and check the power cable.
No picture or distorted picture.
Check the HDMI or other input cables. Make sure the source device is turned on and properly connected. Reset the picture settings to default.
No sound.
Check the volume settings and make sure the TV is not muted. Ensure the correct audio output is selected. Check external audio devices.
Wi-Fi connection issues.
Check your Wi-Fi router and ensure the TV is within range. Restart the TV and router. Enter the Wi-Fi password again.
Remote control not working.
Check the batteries in the remote. Make sure there are no obstructions between the remote and the TV. Pair the remote again if needed.
Pros and Cons
Pros
- Stunning picture quality with Neo QLED technology.
- Smart features and a user-friendly Tizen operating system.
- Advanced gaming features, including Motion Xcelerator and Gaming Hub.
- Immersive audio experience with Dolby Atmos.
- Elegant design with an AirSlim profile.
- Eco-friendly SolarCell Remote.
Cons
- Large size may not be suitable for all spaces.
- High energy consumption (Class G).
- Requires a strong Wi-Fi connection for optimal streaming.
- Some advanced features may require a learning curve.
- The initial setup process might take some time.
Setup, Compatibility & Care
Setup:
- Unpack the TV and components, ensuring all parts are present.
- Attach the stand or mount the TV on a wall using a VESA-compatible mount (600 x 400 mm).
- Connect the power cable and any external devices (HDMI, etc.).
- Follow the on-screen prompts to set up the network connection and complete the initial setup.
Compatibility:
- Compatible with various devices via HDMI, USB, and Wi-Fi.
- Supports Apple AirPlay 2.
- Works with Amazon Alexa, Samsung Bixby, and Google Assistant.
Care:
- Clean the screen with a soft, dry cloth. Avoid using liquid cleaners.
- Keep the TV away from direct sunlight and extreme temperatures.
- Ensure proper ventilation around the TV.