Style and speed. Stand out on HD video calls backed by Studio Mics. Capture ideas on the vibrant t...Style and speed. Stand out on HD video calls backed by Studio Mics. Capture ideas on the vibrant touchscreen. Do it all with a perfect balance of sleek design, speed, immersive audio, and significantly longer battery life than before. Do it all with style, performance, and speed Now up to 70% faster than before with significantly longer battery life and up to 19 hours of battery life on 13.5” AMD Ryzen 5 Microsoft Surface® Edition processor. Stand out on HD video calls, capture ideas on the PixelSense touchscreen, and enjoy immersive Dolby Atmos® audio. Slim, sleek design Ultra-thin and light, two sizes, both with a smooth, invisible hinge you can open with one finger. Make it your own Portable 13.5” touchscreen in new Ice Blue, with warm, luxurious Alcantara® material. Performance for multitasking, video chats, and entertainment Breeze through busy days with more... Condition This product has been fully tested and verified as functional with no hardware or software defects. Any data previously held on the device has been sanitised or the storage media removed, in line with data protection standards. The item may show minor cosmetic wear, including light scratches or blemishes, though these do not affect the products performance or usability. The device is loaded with legally licensed software, where applicable, and is configured for full operation. It has been professionally cleaned, with all non-original labels removed, and is complete with all parts present and accounted for. Warranty 1 Year Microsoft Surface Laptop 4 Intel Core i7-1185G7 16GB RAM 512GB SSD 15 inch Touchscreen Windows 10 Pro Laptop 11th Gen Intel Core processor Exceptional performance, connectivity, and entertainment. New 11th Gen Intel Core processors and Intel Iris X e graphics work together to help you edit photos and videos up to 70% faster than Surface Laptop 3. Intelligent performance that adapts to you for faster responsiveness across apps. Immersive entertainment for streaming and gaming. Do it all with style, speed, and performance Run the apps you depend on with improved performance, and more speed and multitasking power than before. Cut the background noise and get down to business in calls look your best on video and be heard clearly. Designed to get it done Reliable and ready to get to work you and Surface Laptop 4 have a lot in common. Type decisively and accurately with responsive, backlit keys. Fuel up fast with Fast Charging. And connect all your peripherals, whether you need USB-C for charging or data or to extend your display to dual 4K monitors with Surface Dock 2. Work your way in style Choose the size that works for you, and from two durable keyboard finishes: warm Alcantara material or cool metal. Slim, sleek design Ultra-thin and light, two sizes, both with a smooth, invisible hinge you can open with one finger. Look and sound your best Even in low light, with the high-definition camera. Be heard loud and clear with dual Studio Mics. Sleek, elegant, and quiet Open effortlessly with one finger and enjoy uninterrupted productivity on the IPS touchscreen thanks to whisper-quiet cooling. Personalize with choice of two sizes and keyboard finisheswarm Alcantara or cool metalplus rich colors. Performance for multitasking, video chats, and entertainment Breeze through busy days with more multitasking power and up to 70% more speed than before, look and sound your best on video calls, and enjoy immersive Dolby Atmos audio for movies, all backed by serious processing power. Comfort, convenience, and all the connections Power your creativity anywhere thanks to all-day battery life, Fast Charging, and exceptional typing comfort. Connect easily with both USB-C and USB-A ports. Note: The content above is generic for the series. For Correct info about this particular model, please refer to Specifications section.
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The Microsoft Surface Laptop 4 is designed for professionals and students seeking a balance of performance and style. It offers a sleek design, vibrant touchscreen, and powerful performance, with the added benefit of long battery life and fast charging. Keep in mind that while it offers impressive features, the specific configuration will influence overall performance. This guide will help you understand and effectively utilize your Surface Laptop 4.
All features
Processor Family
Intel Core i7
WiFi Standard
Wi-Fi 6
Internal Storage Capacity
512 GB
OS
Windows
RAM
16 GB
Processor
Intel Core
Colour
Silver
Series
4
Model Part Number
5IP-00027
Brand
Microsoft
Extended Product Information
FAQs
How do I update the drivers on my Surface Laptop 4?
Go to Settings > Update & Security > Windows Update. Click 'Check for updates' to install the latest drivers. You can also manually update drivers in Device Manager.
How do I extend the battery life?
Reduce screen brightness, close unused applications, enable battery saver mode, and limit the use of power-intensive features.
What should I do if my Surface Laptop 4 freezes?
Press and hold the power button for about 15-20 seconds to force a shutdown. Then, restart the laptop. If the problem persists, check for Windows updates or contact Microsoft support.
Can I upgrade the RAM or storage?
The RAM is not upgradeable. The storage can be upgraded, depending on the model, by replacing the SSD.
How do I connect to an external monitor?
Use the USB-C or USB-A ports to connect to a compatible monitor. You may need an adapter for certain connections.
What is the warranty for the Surface Laptop 4?
The Surface Laptop 4 typically comes with a one-year limited hardware warranty from Microsoft.
How do I clean the Surface Laptop 4?
Use a soft, slightly damp, lint-free cloth. Avoid using harsh chemicals or excessive moisture.
Does the Surface Laptop 4 have a fingerprint reader?
Some models feature Windows Hello for facial recognition, but not all have a fingerprint reader. Check the specifications for your specific model.
Troubleshooting
Laptop won't turn on.
Ensure the power adapter is connected correctly and the outlet is working. Try holding the power button for 15-20 seconds to reset the device. If it still doesn't turn on, contact Microsoft support.
Wi-Fi connection issues.
Check your Wi-Fi router and ensure you are within range. Restart the laptop and the router. Update the Wi-Fi drivers if necessary.
Slow performance.
Close unnecessary applications and browser tabs. Run a disk cleanup to remove temporary files. Ensure you have the latest drivers and Windows updates installed.
Battery drains quickly.
Reduce screen brightness. Close applications running in the background. Check battery usage in the settings to identify power-hungry apps. Consider replacing the battery after long-term use.
Touchscreen not responding.
Restart your Surface Laptop. Update the drivers for the touchscreen. Ensure the screen is clean. Contact Microsoft support if the issue persists.
Pros and Cons
Pros
Excellent balance of performance and portability.
Stylish design with premium materials.
Impressive battery life for all-day use.
High-quality display and audio experience.
Fast Charging capability
Choice of processors for different needs.
Cons
Specific configurations may impact performance depending on the chosen processor.
Integrated graphics may limit performance for some demanding tasks.
RAM is not upgradeable.
Limited port selection compared to some other laptops.
Alcantara finish may require more care.
Setup, Compatibility & Care
Setup:
Initial Setup: Upon first use, follow the on-screen instructions to set up your Windows operating system, including connecting to Wi-Fi and creating a Microsoft account.
Software Updates: Regularly check for and install the latest Windows updates and drivers to ensure optimal performance and security.
Personalization: Customize the settings to your liking, including display brightness, sound preferences, and desktop background.
Compatibility:
The Surface Laptop 4 is compatible with a wide range of accessories, including:
USB-C devices (docks, external displays)
USB-A devices (printers, external hard drives)
Headphones and headsets
External mice and keyboards.
Care:
Cleaning: Use a soft, slightly damp cloth to clean the exterior of the laptop. Avoid using harsh chemicals or abrasive materials.
Screen Protection: Consider using a screen protector to prevent scratches and damage to the touchscreen.
Storage: Store the laptop in a cool, dry place when not in use.
Battery Management: To maximize battery life, avoid exposing the laptop to extreme temperatures and regularly update drivers.
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