HP Envy 6120e All-in-One Inkjet Wireless Printer with Fax - Silver
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Product Information
Full details
The HP Envy 6120e is designed for home and small office users seeking a versatile all-in-one printer. It offers the key benefit of wireless printing with reliable Wi-Fi, along with color printing and scanning capabilities, all controlled through an intuitive touchscreen. A key consideration is that to fully utilize HP+, an HP account and Original HP Ink cartridges are required. This guide provides comprehensive instructions and tips to help you get the most out of your HP Envy 6120e printer.
All features
| Colour | Silver |
|---|---|
| Series | Envy |
| Model Part Number | 714L8B |
| Brand | HP |
Extended Product Information
FAQs
How do I connect the printer to my Wi-Fi network?
Follow the on-screen instructions on the printer's touchscreen to connect to your Wi-Fi network. You can also use the HP Smart App to set up the wireless connection.
What kind of ink cartridges does this printer use?
The HP Envy 6120e uses HP 308 Black and Tri-color ink cartridges. You can also use HP 308e EvoMore cartridges for higher yields.
How do I print from my smartphone or tablet?
Install the HP Smart app on your device. Ensure your mobile device and printer are connected to the same Wi-Fi network. Open the document or photo you wish to print within the HP Smart App and select the print option.
How do I scan a document?
Place the document on the scanner glass. Use the HP Smart app to initiate a scan, or select the scan option on the printer's control panel.
How do I cancel my HP Instant Ink subscription?
You can cancel your HP Instant Ink subscription at any time through your HP account online. Cancelling will stop the monthly fees, but you'll need to use standard cartridges.
How often should I clean the print heads?
It is recommended to clean the print heads when print quality issues arise, such as faded or streaked prints. You can initiate a cleaning cycle via the HP Smart App or the printer’s control panel. Regular use of the printer will also help keep the print heads clean.
What is the warranty for the HP Envy 6120e?
The HP Envy 6120e includes a one-year limited hardware warranty with the option to extend to two years with the acceptance of the HP+ offer.
Troubleshooting
Printer not printing
Check the power supply, ensure the printer is connected to the Wi-Fi, and verify that the correct printer is selected on your device. Check that ink cartridges are installed correctly and have sufficient ink.
Poor print quality
Run the print head cleaning utility from the printer's control panel or HP Smart app. Align the print heads. Check to make sure you are using the correct paper type for printing.
Printer not connecting to Wi-Fi
Ensure the printer is within range of your Wi-Fi router. Restart the printer and your router. Try manually entering your Wi-Fi password. If the problem persists, reset the printer's network settings.
Paper jams
Open the printer and carefully remove any jammed paper. Make sure you are using the correct type and size of paper. Do not overload the paper tray.
Pros and Cons
Pros
- Wireless printing capabilities for convenient placement and use.
- Integrated HP Smart app for easy printing, scanning, and copying from mobile devices.
- Automatic duplex printing for saving paper.
- User-friendly color touchscreen interface for easy navigation and control.
- Supports borderless printing for photos.
Cons
- HP+ requires an HP account and Original HP Ink cartridges.
- Monthly fees for HP Instant Ink apply after the initial 3 months unless cancelled.
- Maximum monthly duty cycle is 1000 pages.
- Limited input capacity of 100 sheets.
Setup, Compatibility & Care
- Setup:
- Unpack the printer and remove all protective materials.
- Install the ink cartridges following the on-screen instructions.
- Connect the printer to your Wi-Fi network using the touchscreen interface or the HP Smart App.
- Install the HP Smart app on your computer or mobile device for easy control and setup.
- Compatibility:
- The HP Envy 6120e is compatible with Windows 10, Windows 11, and various versions of Mac OS X.
- Ensure your device meets the minimum system requirements for the HP Smart App.
- Care:
- Regularly clean the printer using a soft, lint-free cloth.
- Avoid placing the printer in direct sunlight or extreme temperatures.
- Replace ink cartridges when prompted by the printer.
- To maintain print quality, run the print head cleaning utility periodically through the HP Smart app or printer settings.