Reflex Active Smart Watch - Series 13
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Product Information
Full details
This guide is for users of the Reflex Active Series 13 Smart Watch, helping you maximize its features for a connected lifestyle and improved well-being. The watch provides notifications, fitness tracking, and health monitoring, allowing you to stay on top of your goals. Note that full functionality requires the Reflex Active Red APP, which is essential for data synchronization and customization.
All features
| Series | 13 |
|---|---|
| Model Part Number | RA13-2136 |
| Brand | Reflex Active |
Extended Product Information
FAQs
How do I change the watch face?
Open the Reflex Active Red APP, go to the watch face settings, and select a new watch face.
How long does the battery last?
The watch offers up to 7 days of battery life depending on usage.
Is the watch waterproof?
The watch is splash-proof, but not designed for swimming or submersion in water.
How do I track my sleep?
The watch automatically tracks your sleep patterns when worn at night. View the data in the Reflex Active Red APP.
How do I update the watch's firmware?
Firmware updates are typically managed through the Reflex Active Red APP. Check the app for update notifications.
What if the watch freezes?
Try restarting the watch by long-pressing the power button. If that doesn't work, try a factory reset through the app.
What is the warranty period?
The watch comes with a 2-year guarantee.
How do I contact customer support?
Refer to the quick start guide included in the box, or visit the Reflex Active website for contact information.
Troubleshooting
Watch not turning on
Ensure the watch is charged. Try a different USB port or charger if necessary.
Watch not syncing with the app
Ensure Bluetooth is enabled on your phone and the watch is within range. Restart both the watch and the app.
Notifications not appearing
Check notification settings in both the Reflex Active Red APP and your phone's settings to ensure the correct permissions are granted.
Heart rate readings inaccurate
Ensure the watch is worn snugly on your wrist. Clean the sensor on the back of the watch.
Pros and Cons
Pros
- Comprehensive health and fitness tracking features.
- Stylish design with a black silicone strap and metal case.
- Easy to personalize with custom watch faces.
- Convenient music control.
- Comes with a 2-year guarantee for peace of mind.
- Long battery life for extended use.
Cons
- Requires the Reflex Active Red APP for full functionality.
- Features are dependent on app connectivity.
- May require regular charging to maintain functionality.
- Limited advanced fitness metrics compared to higher-end smartwatches.
Setup, Compatibility & Care
- Charging: Use the included USB charger to charge your watch. A full charge typically provides up to 7 days of battery life.
- App Installation: Download and install the Reflex Active Red APP on your smartphone.
- Pairing: Open the app and follow the on-screen instructions to pair your watch with your smartphone via Bluetooth.
- Customization: Customize watch faces, notification settings, and health reminders via the app.
- Compatibility: The watch is compatible with both iOS and Android smartphones. Check the app store for specific compatibility requirements.
- Care: Clean the watch with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners. Protect the watch from extreme temperatures and direct sunlight.