j5create 65W GaN USB-C 3-Port Traveler Charger - White
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Product Information
Full details
The j5create 65W GaN USB-C 3-Port Traveler Charger is designed for users who need to power multiple devices on the go, offering fast charging for laptops, tablets, and smartphones in a compact form factor. Its primary benefit is the ability to charge three devices simultaneously with GaN technology, minimizing heat and size. A key consideration is that it's an indoor charger and not designed for rugged outdoor environments.
All features
| Colour | White |
|---|---|
| Model Part Number | JUP3565CV-N |
| Brand | j5create |
Extended Product Information
FAQs
What is GaN technology?
GaN stands for Gallium Nitride. It's a semiconductor material that allows for smaller, more energy-efficient power adapters compared to traditional silicon-based chargers. This means you get higher power output in a more compact size with less heat generation.
Can I charge my laptop and smartphone simultaneously?
Yes, the charger has two USB-C ports and one USB Type-A port, allowing you to charge multiple devices concurrently. For example, you can charge a laptop via USB-C and a smartphone via USB-A at the same time.
What is the maximum power output for each port?
The two USB-C ports can each deliver up to 65W of power (when used individually or intelligently shared). The USB Type-A port supports up to 30W.
Does this charger come with a USB-C cable?
Yes, the j5create 65W GaN USB-C 3-Port Traveler Charger includes one USB-C cable.
Which countries can I use the included AC plugs in?
The charger comes with AU, EU, and UK AC plugs, making it suitable for use in Australia, most of Europe, and the United Kingdom, respectively. It also supports a wide input voltage range (100-240V) for international travel.
Is this charger safe for my devices?
Yes, it features built-in protections against surge, overcharging, overcurrent, and overheating to ensure the safety of your connected gadgets.
Troubleshooting
Device not charging or charging slowly
Ensure the USB-C cable supports the required charging speed and wattage. Try using a different port or a different certified cable. Confirm the device supports USB PD or the fast charging standard being used. Check if other high-power devices are drawing maximum power from the charger simultaneously.
Charger is unusually hot
While GaN chargers run cooler, some warmth is normal under heavy load. If the charger is excessively hot to the touch, disconnect it immediately. Ensure adequate ventilation and check that you are not exceeding the charger's maximum power output across all ports.
AC plug not securely attached
Remove the AC plug and reattach it, ensuring it clicks firmly into place. Check the connector pins on both the plug and the charger for any debris or damage.
One or more ports not functioning
Disconnect and reconnect the charger. Test each port individually with a known working device and cable. If a specific port consistently fails, discontinue use of that port and contact support.
Pros and Cons
Pros
- Compact and portable design due to GaN technology.
- Can charge up to three devices simultaneously.
- Supports fast charging standards like USB PD 3.0.
- Includes multiple international AC adapters for travel.
- Offers robust safety features to protect connected devices.
Cons
- Not designed for outdoor or harsh environmental conditions.
- Maximum power output is 65W, which may not be sufficient for all high-power workstations.
- USB Type-A port has a lower power output (30W max) compared to USB-C ports.
- Requires separate cables for each device being charged (though one USB-C cable is included).
Setup, Compatibility & Care
Setup:
- Select the appropriate AC plug (AU, EU, or UK) for your region.
- Firmly attach the selected AC plug to the charger's body until it clicks into place.
- Plug the charger into a standard AC wall outlet.
- Connect your devices to the charger using their respective USB-C or USB-A cables.
Compatibility:
This charger is compatible with any device that supports charging via USB-C (with Power Delivery 3.0/2.0) or USB Type-A. This includes, but is not limited to:
- Laptops (e.g., MacBooks, Windows laptops supporting USB-C PD)
- Tablets (e.g., iPads, Android tablets)
- Smartphones (e.g., iPhones, Samsung Galaxy, Google Pixel)
- Portable gaming consoles (e.g., Nintendo Switch)
- Smartwatches and other USB-powered accessories.
Care:
- Keep the charger in a dry environment and avoid exposure to moisture.
- Do not use the charger if the casing or any plug is damaged.
- Ensure proper ventilation around the charger during use; do not cover it.
- Clean the exterior with a dry, soft cloth. Do not use liquid cleaners.
- Avoid dropping or subjecting the charger to strong impacts.