Hive Active Heating Thermostat V3 - Black

The Hive Active Heating Thermostat V3 allows you to manage your heating and hot water schedules re...

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Product Information

Full details

This guide is for users of the Hive Active Heating Thermostat V3, offering remote control of your heating and hot water to save energy and enhance comfort. The key benefit is convenient, app-based control from anywhere, ensuring your home is always comfortable. Please note: This model requires a separate Hive Hub (sold separately) and an internet connection for full functionality.

All features

ColourBlack
Model Part Number851812
BrandHive

Extended Product Information

FAQs

Does the Hive Active Heating Thermostat V3 work with combi boilers?

No, this thermostat is designed for system and conventional boilers with a separate hot water tank.

Do I need a Hive Hub?

Yes, a Hive Hub is required to connect your thermostat to the internet and control it remotely via the Hive app. The Hub is sold separately.

How do I set up a heating schedule?

Use the Hive app to create and manage your heating schedule. You can set different temperatures for different times of the day and different days of the week.

What happens if my internet goes down?

The thermostat will continue to follow the last saved schedule. You can still manually control the thermostat using the physical controls.

How do I use the 'Ready By' mode?

Set the desired 'Ready By' time in the Hive app. The system will calculate when to start heating to reach your desired temperature at the set time.

What type of batteries does the thermostat use?

The Hive Active Heating Thermostat V3 uses AA batteries.

Can I control the thermostat with my voice?

Yes, it is compatible with Amazon Alexa, Google Assistant, and Apple HomeKit for voice control.

What is the warranty period?

The Hive Active Heating Thermostat V3 comes with a standard warranty, please refer to the product documentation for the warranty details.

Troubleshooting

Thermostat not connecting to the Hive Hub.

Check the distance between the thermostat and the Hub. Ensure both are powered on and connected to the internet. Restart both devices if necessary.

Heating not turning on or off as scheduled.

Verify the schedule settings within the Hive app. Check the manual override settings on the thermostat. Ensure the boiler is powered on and functioning correctly.

App showing offline status.

Check your internet connection. Restart the Hive Hub. Ensure the thermostat is within range of the Hub.

Thermostat displaying low battery.

Replace the AA batteries with new ones. Ensure correct battery polarity when installing.

Pros and Cons

Pros

  • Remote access for convenient control of your home's heating.
  • Compatibility with various voice assistants enhances usability.
  • Energy-saving features like 'Ready By' mode and holiday mode.
  • Easy to use app for scheduling and temperature adjustments.
  • Modern design with touchscreen controls.

Cons

  • Requires a separate Hive Hub to operate remotely.
  • Professional installation is recommended for most setups.
  • Dependent on a stable internet connection for full functionality.
  • May not be suitable for all types of boilers without additional components.
  • Requires battery replacement.

Setup, Compatibility & Care

  1. Installation: Professional installation is recommended. Ensure the thermostat is correctly wired to your boiler.
  2. Hub Connection: Pair the thermostat with your Hive Hub. Make sure both devices are connected to your home network.
  3. App Setup: Download the Hive app on your smartphone or tablet and follow the on-screen instructions to connect and control the thermostat.
  4. Compatibility:
  • Boiler Types: Compatible with system and conventional boilers with a separate hot water tank. Suitable for gas, LPG, oil, and some electric boilers.
  • Not included: Not compatible with combi boilers.
  1. Care Instructions:
  • Clean the touchscreen with a soft, dry cloth. Avoid using liquid cleaners.
  • Replace the batteries when prompted (uses AA batteries).