Be Modern Ashgrove White Outset Electric Fire Suite

Offering a 180 degree visual effect and a simple flat to wall installation, the stunning Ashgrove ...

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This guide is for owners of the Be Modern Ashgrove White Outset Electric Fire Suite, offering a stylish heating solution. The key benefit is the outstanding visual impact created by its distinctive flame effect and realistic log fuel bed. A potential caveat is that the suite requires a flat wall installation. This guide covers setup, usage, maintenance, and troubleshooting to help you get the most out of your electric fireplace.

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BrandBe Modern

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FAQs

How do I clean the Be Modern Ashgrove?

Use a soft, dry cloth to clean the exterior. Do not use abrasive cleaners or solvents.

What is the warranty period?

Warranty information is not available. Please consult the product documentation for warranty details or contact customer service.

Can I install the fire suite myself?

The flat-to-wall installation is designed to be simple, but if you are not comfortable, consult a professional.

Where can I find the product manual?

The product manual should be included with your purchase. If you don't have it, you may be able to download it from the manufacturer's website.

What should I do if the fire suite stops working?

Check the power supply, ensure all connections are secure, and consult the troubleshooting section of this guide. If the problem persists, contact customer service.

Is the flame effect adjustable?

The flame effect has adjustable settings. See the product manual for details.

What type of fuel bed does the Ashgrove use?

The Ashgrove uses a hand-painted log fuel bed for a realistic look.

Troubleshooting

The fire suite does not turn on.

Check the power supply and ensure the fire suite is properly plugged into the outlet. Check the circuit breaker to make sure it hasn't tripped.

The flame effect is not working.

Check if the power switch is turned on and consult the manual for the specific operation of the flame effect. Ensure the bulb is not burnt out and replace if necessary.

The fire suite is producing an unusual smell.

If the smell is present the first time the unit is turned on, it is likely the heating element. If the smell persists, turn off the unit and contact customer service.

The fire suite is overheating.

Ensure that the air vents are not blocked and the unit has adequate space for ventilation. Turn the unit off and contact customer service.

Pros and Cons

Pros

  • Creates an outstanding visual impact in any room.
  • Offers a 180-degree viewing angle for a wide flame display.
  • Features a simple, flat-to-wall installation process.
  • Provides a realistic hand-painted log fuel bed.
  • Designed with a modern aesthetic to complement various interior styles.

Cons

  • Requires a flat wall for installation, which may limit placement options.
  • May require professional installation depending on your comfort level.
  • The 3-sided design might not be ideal for all room layouts.
  • The electric fireplace relies on electricity, which could be a concern during power outages.
  • The heat output may not be sufficient to heat very large rooms.

Setup, Compatibility & Care

Setup

  1. Carefully unpack the electric fire suite and check all components against the parts list in the manual.
  2. Choose a flat wall location suitable for the installation. Ensure there are no obstructions.
  3. Follow the instructions in the manual for mounting the fire suite against the wall. This generally involves securing it to the wall using the provided hardware.
  4. Connect the fire suite to a suitable electrical outlet. Ensure the outlet meets the specified voltage requirements.

Compatibility

  • Ensure the electrical outlet is compatible with the fire suite's power requirements. Check the product specifications for voltage and wattage.
  • The fire suite is designed for indoor use only. Do not install it outdoors or in areas exposed to moisture.

Care

  • Cleaning: Use a soft, dry cloth to clean the exterior of the fire suite. Avoid using abrasive cleaners or solvents.
  • Maintenance: Regularly inspect the fire suite for any signs of damage. If any issues are found, contact customer service for assistance.
  • Log Fuel Bed: Dust the log fuel bed periodically to maintain its appearance. Use a soft brush or a vacuum cleaner with a brush attachment.