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Hisense American Fridge Freezer - Black

Not AvailableHisense American Fridge Freezer - Black
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Stand out features: Non-Plumbed Ice And Water Dispenser: Non-plumbed ice and water dispensers offe...

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Product Information

Full details

The Hisense RQ5P640SYKD is a multi-door American-style fridge freezer designed for modern homes seeking advanced food preservation and convenient features. It offers a generous 640L capacity, a non-plumbed ice and water dispenser with UV sterilization, and a versatile My Fresh Choice zone. While it provides excellent flexibility and advanced technology, users should be aware of its 'D' energy efficiency rating.

All features

ColourBlack
Energy EfficiencyD
Model Part NumberRQ5P640SYKD
BrandHisense

Extended Product Information

FAQs

How do I refill the water reservoir for the ice and water dispenser?

Open the designated compartment, typically located inside the refrigerator or freezer section, and carefully pour fresh water into the reservoir. Refer to your user manual for the exact location and capacity of the reservoir.

What is the purpose of the UV Water Dispenser Sterilisation?

This feature uses UV light to eliminate up to 99.9% of bacteria in the water and ice before it is dispensed, ensuring a hygienic and pure drinking experience without requiring filter replacements.

Can I use the My Fresh Choice zone as a regular fridge shelf?

Yes, the My Fresh Choice zone is highly adaptable. You can set its temperature between -18°C and +5°C, allowing it to function as a freezer, chiller, or a standard refrigerator compartment depending on your needs.

How often does the refrigerator need defrosting?

Thanks to the Total No Frost technology, this refrigerator automatically defrosts itself. You do not need to perform manual defrosting.

What are the dimensions of the Hisense RQ5P640SYKD?

The product dimensions are 1790 mm (Height) x 910 mm (Width) x 725 mm (Depth).

Does this model come with an ice maker?

Yes, it features a Dual Ice Maker that can produce both cubed and nugget ice.

What is the energy efficiency rating?

The Hisense RQ5P640SYKD has an energy efficiency rating of 'D' on the A to G scale.

Troubleshooting

Refrigerator is not cooling

Check if the power cord is plugged in and the circuit breaker is on. Ensure the temperature is set correctly. Verify that the doors are closing properly and not obstructed. Allow 24 hours for the unit to reach the set temperature after initial setup or significant adjustments.

Ice or water dispenser not working

Ensure the water reservoir is filled and correctly seated. Check if the ice maker is turned on. Verify that the child lock function is not engaged. If the issue persists, check the user manual for specific troubleshooting steps for the dispenser mechanism.

Unusual noises

Buzzing or humming sounds are normal during operation, especially from the compressor. Ticking sounds may occur as components cool or expand. Ensure the appliance is level to prevent rattling.

Excessive frost buildup (despite No Frost)

Ensure the doors are not left open for extended periods and that food items are not blocking air vents. Check door seals for damage or blockages that might prevent a tight seal.

ConnectLife app not connecting

Verify your home Wi-Fi network is working correctly. Ensure the refrigerator is within Wi-Fi range. Restart both your router and the refrigerator (by unplugging and replugging). Check the app for any available updates or server status.

Pros and Cons

Pros

  • Convenient non-plumbed ice and water dispenser with UV purification.
  • Highly flexible storage with the My Fresh Choice zone and split shelves.
  • Dual ice maker offers variety in ice types.
  • Total No Frost system eliminates manual defrosting.
  • Large 640L capacity is ideal for families and heavy shoppers.
  • Smart features available through ConnectLife app.

Cons

  • Energy efficiency rating of 'D' may lead to higher running costs.
  • Non-plumbed dispenser requires manual refilling of the water reservoir.
  • As a large appliance, it requires significant kitchen space.
  • The fresh zone compartment has a limited temperature range (-12 to 4°C).

Setup, Compatibility & Care

Setup:

  1. Ensure the appliance is placed on a level surface, allowing adequate ventilation space around the back and sides as per the user manual.
  2. Allow the refrigerator to stand upright for at least 4 hours before plugging it in to allow the refrigerant to settle.
  3. Connect the power cord to a grounded electrical outlet.
  4. Fill the water reservoir for the ice and water dispenser according to the instructions in the manual.

Compatibility:

  • The appliance operates on a standard AC input voltage of 220 - 240 V with a 50 Hz frequency.
  • It is designed for Freestanding placement.
  • Wi-Fi connectivity is supported for use with the ConnectLife app.

Care:

  • Cleaning: Regularly clean the interior using a mild detergent and water. Wipe the exterior with a damp cloth. Ensure the water reservoir for the dispenser is cleaned periodically.
  • Defrosting: The Total No Frost system means manual defrosting is not required. However, occasional checks for dust on condenser coils (at the back) are recommended for optimal efficiency.
  • Door Seals: Clean door seals regularly to ensure a tight seal and prevent cool air loss.
  • Water Reservoir: Clean the water reservoir every 1-2 months to maintain water freshness and prevent potential buildup. Refer to the manual for specific cleaning instructions.