Duux Edge 1000 Smart Convector Heater - Grey

Tired of having to bundle up in extra sweaters and blankets just to chill on the couch? Feel the c...

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Product Information

Full details

The Duux Edge 1000 Smart Convector Heater is designed for anyone needing efficient and stylish supplemental heating for spaces up to 15m². Its key benefit is providing quick and even warmth thanks to its convection heating. A potential caveat is that, while it has safety features, it is not a primary heating source for large areas. The Edge features a sleek design, adjustable thermostat, multiple heating programs, and can be controlled via remote, the Duux app, or voice assistants.

All features

Model Part NumberDXCH20UK
BrandDuux

Extended Product Information

FAQs

What is the maximum room size the heater can effectively heat?

The Duux Edge 1000 is suitable for rooms up to 15m².

Can I use the heater in a bathroom?

Yes, the Edge has an IP24 rating, making it splash-proof and safe for use in damp environments.

How do I control the heater?

You can control the heater using the control panel on the unit, the included remote control, the Duux app on your smartphone, or through compatible voice assistants.

Does the heater have a timer function?

Yes, the heater features a 24-hour timer, allowing you to set it to automatically turn on and off.

What safety features does the Duux Edge have?

It includes overheat protection, a child lock, and a tip-over switch for safety.

What is the warranty period?

The Duux Edge 1000 Smart Convector Heater comes with a 2-year manufacturer's warranty.

Can I wall-mount the heater?

Yes, the heater can be wall-mounted using the provided wall bracket.

How do I clean the Duux Edge?

Unplug and let it cool. Wipe the exterior with a soft, damp cloth. Do not use harsh chemicals.

Troubleshooting

Heater does not turn on.

Check the power connection and ensure the power switch on the unit is turned on. Also, verify that the outlet is working.

Heater is not producing enough heat.

Make sure the thermostat is set to a higher temperature. Ensure there is adequate space around the heater for proper airflow and that vents are not blocked.

The display is too bright at night.

Use the dimming function on the control panel or remote to reduce the display brightness.

The app is not connecting to the heater.

Ensure the heater and your smartphone are connected to the same Wi-Fi network. Check the app for any available updates and consult the troubleshooting section of the Duux app.

Pros and Cons

Pros

  • Efficient convection heating for rapid warmth.
  • Adjustable thermostat for precise temperature control.
  • Multiple control options including remote, app, and voice control.
  • Built-in safety features for peace of mind.
  • Sleek and modern design that fits any room.

Cons

  • Suitable for rooms up to 15m² only, not ideal for large spaces.
  • Requires a power outlet to operate.
  • App and voice control depend on a stable Wi-Fi connection.

Setup, Compatibility & Care

  1. Placement: The Duux Edge can be wall-mounted using the included bracket or placed on the floor with the provided stand.
  2. Power: Plug the heater into a standard 220-240V power outlet.
  3. Operation: Use the control panel, remote, or Duux app to adjust settings. Ensure the heater is placed away from flammable materials.
  4. Compatibility: The Duux app is compatible with iOS and Android devices. Voice control is compatible with major voice assistants.
  5. Care:
  • Unplug the heater and allow it to cool before cleaning.
  • Wipe the exterior with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
  • Regularly check for dust build-up in vents and clean as needed to maintain efficiency.