Narwal Freo S Robot Vacuum and Mop - White
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Product Information
Full details
The Narwal Freo S is designed for busy individuals and households seeking an automated cleaning solution for both vacuuming and mopping. Its key benefit is the powerful 8000Pa suction combined with a self-emptying base that offers up to 180 days of hands-free operation. A potential caveat is the requirement for a 2.4GHz Wi-Fi network for smart features. This robot vacuum and mop features advanced LDS LiDAR navigation, intelligent obstacle avoidance, and a high-performance mopping system with 8N downward pressure, all controllable via a smartphone app or voice commands.
All features
| Colour | White |
|---|---|
| Series | Freo S |
| Model Part Number | CP-ZD-A00198-00-00 |
| Brand | Narwal |
Extended Product Information
FAQs
How often do I need to replace the dust bag in the auto-empty station?
The 3.5L dust bag is designed to hold debris for up to 180 days (approximately 6 months) of hands-free cleaning, depending on usage and household dirt levels. The app will notify you when the bag needs replacement.
Can the Narwal Freo S mop on carpets?
The Narwal Freo S is designed to vacuum carpets effectively. When in mopping mode, it is intended for hard floor surfaces. The robot will typically avoid carpets when the mopping function is active, but it's recommended to set no-go zones for carpets in the app if you only want it to vacuum them.
What types of floors can the Narwal Freo S clean?
It is suitable for a wide range of floor types including Carpet, Hard floor, Laminate, Linoleum, Parquet, Tiles, Vinyl, and Wood.
Does the Freo S support 5GHz Wi-Fi networks?
No, the Narwal Freo S only supports 2.4GHz Wi-Fi networks for smart features and app connectivity.
How long does the battery last on a single charge?
The robot is equipped with a 3200mAh Lithium-Ion battery that provides up to 210 minutes (3.5 hours) of runtime on a single charge, allowing for extensive cleaning sessions.
Can I control the robot with my voice?
Yes, the Narwal Freo S is compatible with Amazon Alexa and Google Assistant, allowing for convenient voice control of cleaning functions.
What is the suction power of the Narwal Freo S?
The Narwal Freo S boasts a powerful suction of 8000Pa, designed to efficiently pick up dust, debris, and pet hair from various surfaces.
Troubleshooting
Robot not starting a cleaning cycle.
Ensure the robot is charged and properly docked. Check if the schedule is correctly set in the app. Verify that the Wi-Fi connection is stable.
Auto-empty station not emptying the robot's dustbin.
Check if the dust bag in the station is full or needs replacement. Ensure the robot is correctly positioned on the base station and that the charging contacts are clean. Verify there are no blockages in the station's dust chute.
Mopping performance is poor or leaving streaks.
Ensure the mop pad is clean and properly attached. Check the water tank for sufficient water. Adjust the water flow level in the app if necessary. Clean the floor thoroughly before mopping for best results.
Robot is getting stuck or not navigating effectively.
Tidy up the cleaning area by removing small objects, cords, and toys. Ensure the LDS sensor is clean. If mapping issues persist, try recalibrating the map through the app.
App connectivity issues.
Confirm you are using a 2.4GHz Wi-Fi network. Restart your router and the robot. Ensure your mobile device has internet access and Bluetooth is enabled if required for initial setup.
Pros and Cons
Pros
- Extremely powerful suction (8000Pa) for thorough cleaning.
- Long-lasting hands-free operation with the 180-day self-emptying dustbin.
- Accurate and efficient navigation with LDS LiDAR technology.
- Effective mopping capabilities with adjustable pressure and water flow.
- Convenient control through a smartphone app and voice commands.
Cons
- Requires a 2.4GHz Wi-Fi network; 5GHz is not supported.
- Needs a tidy environment before cleaning to avoid cord or small item entanglement.
- While it can climb small thresholds (up to 2cm), very high-pile carpets or thick rugs might pose a challenge.
Setup, Compatibility & Care
Setup:
- Unpack the robot, auto-empty base station, and accessories.
- Place the auto-empty base station on a hard, level surface against a wall, ensuring adequate clearance around it (check manual for specific dimensions).
- Connect the power cord to the base station and plug it into a power outlet.
- Download the Narwal app from your device's app store (iOS or Android).
- Follow the in-app instructions to connect the robot to your 2.4GHz Wi-Fi network and pair it with your account.
- Install the side brush and mop pad onto the robot as instructed.
Compatibility:
- Wi-Fi: Requires a 2.4GHz Wi-Fi network. 5GHz networks are not supported.
- Mobile Operating Systems: Compatible with Android and iOS devices.
- Voice Assistants: Works with Amazon Alexa and Google Assistant.
- Floor Surfaces: Suitable for Carpet, Hard floor, Laminate, Linoleum, Parquet, Tiles, Vinyl, and Wood.
Care:
- Dust Bin: Replace the dust bag in the auto-empty station when indicated by the app or when full (approximately every 180 days).
- Mop Pads: Clean or replace mop pads regularly after each use or as needed for optimal mopping performance.
- Filters: Clean the HEPA filter periodically according to the manufacturer's recommendations to maintain air quality and suction efficiency. Replace filter as needed.
- Sensors & Charging Contacts: Wipe sensors and charging contacts on the robot and base station with a dry, soft cloth to ensure proper function.
- Robot Body & Brushes: Clean the roller brush, side brushes, and the robot's exterior with a damp cloth. Remove any tangled hair or debris.