Sol Aire Heating Products Electric Radiator - 2000W
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Product Information
Full details
This guide helps users get the most out of their SolAire Exo 2000W Electric Radiator. Designed for efficient home heating, the Exo offers smart features and energy-saving technology, making it ideal for those seeking to reduce energy costs. Note that optimal performance relies on proper setup and regular maintenance.
All features
| Model Part Number | EXO20 |
|---|---|
| Brand | SolAire Heating Products |
Extended Product Information
FAQs
How do I clean the radiator?
Use a soft, damp cloth to wipe down the exterior. Do not use harsh chemicals or abrasive cleaners.
How do I connect to the Wi-Fi?
Download the Smart Life or SolAire IQ app, create an account, and follow the in-app instructions to connect the radiator to your home Wi-Fi network.
What is Manager Mode?
Manager Mode limits the maximum temperature to the ECO setting. To increase the temperature above this, you must use the "BOOST" function.
Can I control the radiator with voice commands?
Yes, the SolAire Exo is compatible with both Amazon Alexa and Google Assistant. You can use voice commands to control the temperature and other settings.
What is the warranty period?
Please refer to the product documentation for warranty details. Typically, SolAire offers a standard warranty for their products.
Where can I find the user manual?
The user manual is included in the product packaging. You can also find it on the SolAire Heating Products website.
Troubleshooting
Radiator won't turn on.
Check the power connection and ensure the unit is plugged into a working outlet. Check the circuit breaker.
Radiator is not heating up.
Ensure the thermostat is set to a temperature higher than the room temperature. Check that the unit is not in ECO or Manager Mode, preventing higher temperatures.
Wi-Fi connection issues.
Make sure your Wi-Fi network is active and the radiator is within range. Try restarting the radiator and your router.
App control not working.
Verify that the app is the latest version and that your account login is correct. Restart the app.
Pros and Cons
Pros
- Efficient heating with ceramic element.
- App and voice control for convenient management.
- Easy to install with included wall-mounting brackets.
- Safe design with no fluid or oil, eliminating the risk of leaks.
- Energy-saving features through programmable schedules.
Cons
- Requires a Wi-Fi connection for smart features.
- Manager Mode limits temperature settings.
Setup, Compatibility & Care
Setup
- Unpack the radiator and locate the wall-mounting brackets.
- Attach the brackets to the wall, ensuring they are level and securely fastened.
- Mount the radiator onto the brackets.
- Plug in the radiator and power it on. Follow the app instructions to connect to your Wi-Fi.
Compatibility
The SolAire Exo is compatible with:
- Smart Life App
- SolAire IQ App
- Amazon Alexa
- Google Assistant
Care
- Cleaning: Use a soft, damp cloth to wipe down the exterior of the radiator. Do not use harsh chemicals or abrasive cleaners.
- Ventilation: Ensure the air vents are clear of obstructions to maintain efficient operation.
- Maintenance: Regularly inspect the power cord for any damage. Contact customer support if you notice any issues.