JBL Bar 500 - Black

Experience immersive 3D sound with Dolby Atmos and MultiBeam Surround Sound on the JBL BAR 500. Th...

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Product Information

Full details

The JBL Bar 500 is designed for anyone wanting a premium, immersive audio experience without the complexity of a full surround sound system. It delivers impressive 3D sound with Dolby Atmos and MultiBeam technology, enhancing your movies, music, and games. However, you'll need a compatible TV and content to fully leverage its Dolby Atmos capabilities. This guide will walk you through setting up, using, and troubleshooting your JBL Bar 500, ensuring you get the most out of its powerful 590W output and features like built-in Wi-Fi and wireless subwoofer.

All features

ColourBlack
SeriesBar 500
Model Part NumberJBLBAR500PROBLKUK
BrandJBL

Extended Product Information

FAQs

How do I update the soundbar's firmware?

The soundbar automatically checks for firmware updates when connected to Wi-Fi. You will be prompted to install any available updates through the JBL One app.

Can I control the soundbar with voice assistants?

Yes, the JBL Bar 500 is compatible with voice assistant speakers. You can use Alexa to control volume, playback, and more.

What is HDMI eARC and why is it recommended?

HDMI eARC (Enhanced Audio Return Channel) allows the soundbar to receive higher quality audio signals, including Dolby Atmos, from your TV. It is recommended for the best possible audio experience.

How do I reset the soundbar to factory settings?

Press and hold the power button on the soundbar for about 10 seconds until the display shows 'RESET'.

Can I connect multiple devices to the soundbar?

Yes, the soundbar has multiple HDMI inputs and an optical input, allowing you to connect various devices like gaming consoles, Blu-ray players, and streaming devices.

What is the warranty period for the JBL Bar 500?

The warranty period is typically two years from the date of purchase. Please refer to your warranty card or JBL's website for specific details.

Can I use the soundbar without the subwoofer?

While the subwoofer is an integral part of the system and enhances the bass, the soundbar will still function without it, providing audio output.

Troubleshooting

No sound coming from the soundbar.

Check the power connections, ensure the soundbar is turned on, and verify the correct input source is selected on your TV and soundbar. Also, check the HDMI or optical cable connection.

Subwoofer not connecting.

Make sure the subwoofer is powered on and within range of the soundbar. If the connection fails, try manually pairing the subwoofer by following the instructions in the quick start guide.

Wi-Fi connection issues.

Ensure your Wi-Fi network is working and that the soundbar is within range. Restart the soundbar and your router. Reconnect the soundbar to your Wi-Fi network through the JBL One app.

Dialogue is unclear.

Activate the PureVoice feature in the JBL One app to enhance dialogue clarity. Make sure that the soundbar is not muted and that the volume is turned up.

Remote control not working.

Check the batteries in the remote and replace them if necessary. Ensure there are no obstructions between the remote and the soundbar. You can also control the soundbar through the JBL One app.

Pros and Cons

Pros

  • Immersive 3D sound with Dolby Atmos technology.
  • Powerful 590W output for a full audio experience.
  • Wireless subwoofer for flexible placement and deep bass.
  • Easy streaming with built-in Wi-Fi, AirPlay, Chromecast, and Alexa Multi-Room Music.
  • Simple setup and control via the JBL One app.

Cons

  • Requires a Dolby Atmos compatible TV and content to fully utilize the 3D sound.
  • May be overkill for small rooms.
  • Some users may find the initial setup slightly complex.

Setup, Compatibility & Care

Setup:

  1. Connect the soundbar to your TV using the included HDMI cable (eARC port recommended) or optical cable.
  2. Plug in the power cables for the soundbar and subwoofer.
  3. Turn on the soundbar and subwoofer. They should automatically connect.
  4. Download and install the JBL One app on your smartphone or tablet.
  5. Follow the app instructions to connect the soundbar to your Wi-Fi network.

Compatibility:

The JBL Bar 500 is compatible with TVs that have HDMI eARC or optical audio output. It also supports Wi-Fi for streaming, and Bluetooth for wireless connections.

Care:

  • Use a soft, damp cloth to clean the exterior of the soundbar and subwoofer.
  • Avoid using harsh chemicals or abrasive cleaners.
  • Do not block the vents on the soundbar or subwoofer.
  • Keep the soundbar and subwoofer away from direct sunlight and moisture.