Microsoft Surface Thunderbolt 4 Dock - Black - 2X USB-C
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Product Information
Full details
The Microsoft Surface Thunderbolt 4 Dock is designed for Surface device users seeking to transform their ultraportable into a full desktop setup. The primary benefit is the ability to connect multiple displays and peripherals with a single cable, boosting productivity. A potential drawback is that it is designed specifically for Surface devices.
All features
| Colour | Black |
|---|---|
| Model Part Number | T8I-00005 |
| Brand | Microsoft |
Extended Product Information
FAQs
Which Surface devices are compatible with the dock?
The Surface Thunderbolt 4 Dock is compatible with Surface Laptop 5, Surface Laptop Studio, Surface Pro 8, Surface Pro 9, Surface Pro 9 5G, Surface Pro 7+, Surface Pro 7, Surface Pro X, Surface Laptop 4, Surface Laptop 3, Surface Laptop Go 2, Surface Laptop Go, Surface Go 3, Surface Go 2, Surface Book 3, and Surface Studio 2+.
How do I update the dock's firmware?
Firmware updates are typically handled through Windows Update. Ensure your Surface device is up-to-date with the latest updates.
Can I use this dock with non-Surface devices?
No, the dock is designed to work exclusively with Surface devices.
What is the power output of the dock?
The dock has a power supply of 165W.
What is the length of the Thunderbolt 4 cable?
The Thunderbolt 4 cable length is 0.8 meters.
Does the dock have a Kensington lock slot?
Yes, it does.
Does the dock support dual monitors?
Yes, the dock supports up to two 4K monitors.
Troubleshooting
Dock not recognized by the Surface device.
Ensure the Surface Connect cable is properly connected. Try disconnecting and reconnecting the cable. Make sure your Surface device is compatible.
External monitors not displaying correctly.
Check the monitor connections. Ensure your Surface device has the latest drivers and firmware updates. Try different display settings.
USB devices not working.
Make sure the USB devices are properly connected to the dock. Try connecting them directly to the Surface device to rule out device issues. Check for driver updates.
Ethernet connection is slow or not working.
Check the Ethernet cable connection. Ensure the Ethernet port on your network is functioning correctly. Check your network settings.
Pros and Cons
Pros
- Simplifies connecting multiple devices to your Surface.
- Provides fast and reliable network connectivity.
- Offers multiple USB ports for connecting peripherals.
- Supports dual 4K monitor setup.
- Easy to set up and use.
Cons
- Exclusively designed for Surface devices.
- May require additional adapters for certain older devices.
- The Thunderbolt 4 cable length is only 0.8m.
Setup, Compatibility & Care
- Connecting Peripherals: Plug your external monitors, keyboard, mouse, and other peripherals into the ports on the dock.
- Connecting to Surface: Connect the magnetic Surface Connect cable to your Surface device. Ensure the connection is secure for optimal performance.
- Compatibility: The Surface Thunderbolt 4 Dock is compatible with various Surface models, including Surface Laptop 5, Surface Laptop Studio, Surface Pro 8, Surface Pro 9, and more. See the full list in the product specifications for complete compatibility.
- Care: Keep the dock in a clean, dry place. Avoid extreme temperatures. Regularly check the cable and ports for any damage.