Heatmiser neoStat V2 Programmable Thermostat - Silver

The Heatmiser neoStat V2 is a versatile and feature-rich programmable thermostat designed to provi...

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The Heatmiser neoStat V2 is a versatile programmable thermostat perfect for homeowners seeking precise control over their heating systems. It offers seamless installation, flexible programming options, and remote control capabilities, ensuring energy efficiency and comfort. However, it requires a compatible neoHub for remote access and advanced features. The neoStat V2 features thermostat or timer modes, mesh networking, an intuitive user interface, self-learning preheat, and app control, making it a comprehensive solution for modern home heating management.

All features

ColourSilver
Model Part NumberNEOSTAT-PLATINUM
BrandHeatmiser

Extended Product Information

FAQs

How do I set up a heating schedule?

Use the programming options in the menu to set up your desired heating schedule. You can choose between 5/2 day, 7-day, or 24-hour programming.

Can I control the thermostat remotely?

Yes, you can control the thermostat remotely through the Heatmiser app, provided you have a connected neoHub.

What is the holiday function?

The holiday function allows you to set a specific temperature for when you are away, conserving energy while maintaining a minimum comfort level.

What is the temperature range?

The temperature range is 5-35°C.

Can I use this with underfloor heating?

Yes, it supports floor sensing mode with an optional floor probe (sold separately) for precise underfloor heating control.

What type of power supply does the neoStat V2 use?

The neoStat V2 is powered by 230v AC.

What is the IP rating of the thermostat?

The IP rating is IP20.

How do I clean the thermostat?

Use a soft, damp cloth to clean the thermostat. Avoid using harsh chemicals or abrasives.

Troubleshooting

Thermostat not powering on.

Check the power supply (230V AC) and ensure the wiring is correctly connected. Verify the fuse is intact.

Poor communication with the neoHub.

Ensure the neoStat V2 is within range of the neoHub and that there are no obstructions. Restart both the thermostat and the neoHub.

Inaccurate temperature readings.

Ensure the thermostat is not near a direct heat source or draft. Recalibrate the thermostat if necessary.

Unable to connect to the app.

Verify the neoHub is connected to the internet and the thermostat is paired correctly with the neoHub. Check your Wi-Fi connection and that your mobile device has a stable internet connection.

Pros and Cons

Pros

  • Easy to install, replacing existing thermostats without major modifications.
  • Offers both thermostat and timer modes for flexible control.
  • Mesh networking ensures reliable and extensive coverage within your home.
  • User-friendly interface simplifies programming and adjustments.
  • Self-learning preheat function optimizes energy usage.
  • Remote control via app provides convenience and accessibility.

Cons

  • Requires a neoHub for remote control and full functionality.
  • Advanced features depend on the neoHub, which is sold separately.
  • Floor sensor (optional) needs to be purchased separately for underfloor heating.
  • Limited to 4 heating levels.
  • Installation requires a minimum 35mm deep back box.

Setup, Compatibility & Care

Setup

  1. Remove the screw from the bottom face of the thermostat and separate the front half from the back plate.
  2. Terminate the thermostat as shown in the wiring diagram.
  3. Secure the back plate to the back box.
  4. Clip the front of the thermostat onto the back plate and secure it with the retaining screw.

Compatibility

The neoStat V2 is compatible with 230v AC power systems and is designed to replace an existing three-wire thermostat. For remote control, it requires a Heatmiser neoHub, which is sold separately.

Care

  • Do not install the thermostat near a direct heat source.
  • Do not push hard on the LCD screen to avoid damage.
  • Use a soft, damp cloth for cleaning; avoid harsh chemicals or abrasives.