XP-Pen Artist Pro 24 Gen 2 4K Pen Display - MD240UH-EU
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Product Information
Full details
The XP-Pen Artist Pro 24 (Gen 2) 4K is a professional-grade pen display designed for digital illustrators, animators, and designers who demand high-fidelity color accuracy and expansive canvas space. Featuring a 23.8-inch Ultra HD 4K screen and industry-leading 16K pressure sensitivity, it provides an unparalleled tactile drawing experience that closely mimics traditional media. While it offers premium performance for color-critical workflows, its large physical footprint and 7.3 kg weight necessitate a dedicated, stable workspace.
All features
| Model Part Number | MD240UH-EU |
|---|---|
| Brand | XP-Pen |
Extended Product Information
FAQs
Is the pen battery-powered?
No, the included X3 Pro Smart Chip pens are battery-free and do not require charging.
Does this work with Mac and Windows?
Yes, it is compatible with Windows 7 or later and macOS 10.10 or later.
Can I use this as a second monitor?
Yes, the Artist Pro 24 acts as an extended display, allowing you to use it as a standalone monitor or a drawing surface.
How many shortcut buttons are available?
The device features 20 customizable shortcut buttons to help accelerate your workflow.
What is the benefit of the laminated screen?
A laminated screen removes the gap between the glass and the LCD panel, which minimizes parallax for more precise pen-to-cursor alignment.
Troubleshooting
Pen sensitivity is not working in creative software.
Ensure the latest drivers are installed and the tablet service is running in the background. Check software-specific settings to ensure 'Windows Ink' or relevant tablet input protocols are enabled.
Display is not reaching 4K resolution.
Verify that your computer's graphics card and the cable being used (HDMI/DP/USB-C) support 4K output at 60Hz. Ensure your OS display settings are set to the native 3840 x 2160 resolution.
Pros and Cons
Pros
- Exceptional 16K pressure sensitivity for nuanced control
- Stunning 4K resolution provides incredible image clarity
- Full-laminated display reduces parallax for a more natural feel
- Wide color gamut coverage ideal for color-critical work
- Includes two pens and a generous set of replacement nibs
Cons
- Large physical dimensions require significant desk space
- Heavy unit makes it less portable than smaller models
- Setup requires proper calibration to take full advantage of color accuracy features
Setup, Compatibility & Care
To begin, ensure your computer supports the required display output resolution (4K) via HDMI, DisplayPort, or USB-C. Install the latest drivers from the XPPen website to enable full pressure sensitivity and shortcut key functionality. For optimal color performance, use the provided XPPen ColorMaster software to calibrate the display according to your specific color space requirements.
Care instructions:
- Clean the screen only with the included microfiber cloth to avoid scratching the anti-glare etching.
- When not in use, store the pen in the provided pen slot to protect the nib from damage.
- Ensure the device is placed on a stable surface, utilizing the adjustable stand to prevent overheating by ensuring adequate airflow behind the unit.