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HP 425 Programmable Wireless Mouse - Black

Not AvailableHP 425 Programmable Wireless Mouse - Black
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A portable Bluetooth mouse that works wherever you do with instant seamless connectivity to up to ...

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Product Information

Full details

The HP 425 Programmable Wireless Mouse - Black is designed for users who need a versatile and portable mouse for use with multiple devices. Its key benefit is seamless connectivity to up to three devices and customizable buttons to improve productivity. A potential drawback is that users must download and install the HP Accessory Center app to fully utilize all programmable features. This guide will help you understand the features, setup, and troubleshooting tips for your HP 425 mouse.

All features

ColourBlack
Model Part Number7M1D5AA#ABB
BrandHP

Extended Product Information

FAQs

How do I pair the mouse with a new device?

Press and hold the Bluetooth pairing button on the bottom of the mouse until the LED starts blinking. Then, select the mouse from the Bluetooth device list on your new device.

Where can I download the HP Accessory Center app?

You can download the HP Accessory Center app from the official HP support website. Search for 'HP Accessory Center' and your mouse model to find the correct download.

How do I change the DPI setting?

The HP 425 mouse has a fixed DPI of 4000 and does not allow for DPI adjustment.

What kind of battery does the mouse use?

The mouse uses one AA battery, which is included in the package.

How do I clean the mouse?

Use a soft, damp cloth to clean the mouse. Avoid using harsh cleaning agents or excessive moisture.

What is the warranty period for the mouse?

The warranty information is included with your product packaging. Please refer to your warranty card.

Can I use this mouse with a USB receiver?

No, the HP 425 mouse connects via Bluetooth only, and does not include or require a USB receiver.

Troubleshooting

Mouse is not connecting via Bluetooth.

Ensure Bluetooth is enabled on your device, and that the mouse is powered on and within range. Try re-pairing the mouse by pressing the Bluetooth button on the bottom.

Cursor movement is erratic.

Make sure the mouse is used on a suitable surface. Clean the sensor at the bottom of the mouse, and replace the battery if needed.

Custom button settings are not working.

Ensure that the HP Accessory Center app is installed and running. Confirm that the button settings are configured correctly within the app.

Scrolling is not working correctly.

Check the scrolling settings in your operating system. Try restarting your computer. If the issue persists, contact HP support.

Mouse freezes or becomes unresponsive.

Try turning the mouse off and on. Replace the battery with a new one. Ensure the Bluetooth connection is stable.

Pros and Cons

Pros

  • Connect to up to three devices simultaneously.
  • Offers customizable buttons for enhanced productivity.
  • Provides a comfortable design for extended use.
  • Features long battery life, reducing the need for frequent battery changes.
  • Includes quiet click technology to minimize noise.
  • Supports 4-way scrolling for easy navigation

Cons

  • Requires the installation of the HP Accessory Center app to fully utilize customizable features.
  • May require some time to configure button settings to personal preferences.
  • The 4-way scrolling wheel might take some time to get used to.
  • Bluetooth connectivity may be subject to occasional interference.
  • Some users might prefer a more ergonomic design.
  • Limited to a black color option

Setup, Compatibility & Care

Setup

  1. Insert the AA battery into the mouse (battery included).
  2. Turn on the mouse using the power switch located on the bottom.
  3. Enable Bluetooth on your device.
  4. Press the Bluetooth pairing button on the bottom of the mouse.
  5. Select the HP 425 mouse from the list of available Bluetooth devices on your computer or device to connect.
  6. Download and install the HP Accessory Center app from the HP website for button customization.

Compatibility

The HP 425 mouse is compatible with a wide range of devices and operating systems, including:

  • Windows 10 and above
  • macOS
  • Chrome OS
  • Android

Care Instructions

  • Clean the mouse with a soft, damp cloth. Avoid using harsh chemicals.
  • Do not disassemble the mouse.
  • Keep the mouse away from direct sunlight and extreme temperatures.
  • If the mouse is not in use for an extended period, remove the battery to prevent potential leakage.