Heatmiser neoStat-E Programmable Thermostat - White
Not Available
Currently unavailable
Currently out of stock
This product is not available at the moment. Check back later or explore other options below.
Product Information
Full details
The Heatmiser neoStat-E is a versatile and user-friendly programmable thermostat designed for homeowners seeking efficient heating control. Its key benefit lies in its remote access capabilities via the Heatmiser neo Hub, allowing adjustments from anywhere. A potential caveat is the reliance on the neo Hub for full remote functionality. This thermostat offers a backlit screen for easy navigation, self-learning preheat for energy savings, temperature hold, key lock, and multiple programming options (non-programmable, 5/2, 7-day, 24-hour) to suit various heating needs. It also includes holiday functions, app control, and compatibility with external air or floor sensors for precise temperature management.
All features
| Colour | White |
|---|---|
| Model Part Number | neoStat-E |
| Brand | Heatmiser |
Extended Product Information
FAQs
What is the maximum current the neoStat-E can handle?
The neoStat-E has a maximum current rating of 16A.
Do I need a Heatmiser neo Hub to use this thermostat?
To use the remote control and app features, you will need a Heatmiser neo Hub. The thermostat can function as a standalone programmable thermostat without the hub.
Can this thermostat be used for underfloor heating?
Yes, the neoStat-E supports Floor Sensing Mode when used with an appropriate floor probe.
What types of external probes are compatible?
It is compatible with 10Kohm, 12Kohm, or 15Kohm NTC probes for air or floor sensing.
What are the dimensions of the neoStat-E?
The dimensions are 85mm in length, 85mm in height, and 15mm in depth (L, H, D).
How do I reset the thermostat to factory settings?
Refer to the Heatmiser installation manual for specific reset procedures, as this often involves a button combination during power-up.
What is the temperature range for operation?
The thermostat can control temperatures within the range of 05°C to 35°C.
Troubleshooting
Thermostat not powering on
Check the 230v AC power supply to the thermostat and ensure all wiring connections are secure. Verify the circuit breaker for the heating system is on.
Screen is blank or unreadable
Ensure the backlight is activated. Check the power supply. If the issue persists, contact support.
Heating system does not respond
Verify the thermostat is in the correct mode (Thermostat or Timer). Check the programming schedule. Ensure the thermostat's output is correctly wired to the heating system. Confirm the temperature setting is above the current room temperature.
Remote control not working
Ensure the Heatmiser neo Hub is powered on and connected to the internet. Check that the neoStat-E is successfully paired with the neo Hub. Verify the Heatmiser app is up-to-date and logged in.
Temperature readings seem inaccurate
Ensure the thermostat is not located near heat sources (radiators, direct sunlight) or drafts. If using an external probe, verify its connection and correct NTC value setting.
Pros and Cons
Pros
- Remote control via Heatmiser neo Hub and app for convenience.
- Energy-saving features like Self Learning Preheat and Holiday Function.
- Flexible programming options to suit different schedules.
- Supports external air and floor sensors for enhanced control (especially for underfloor heating).
- Clear, backlit display for easy readability.
- Security features like Key Lock and Key Code Facility.
Cons
- Requires a Heatmiser neo Hub for remote control functionality.
- Maximum current rating of 16A may limit application for very high-power heating systems.
- Initial setup may require some technical understanding, especially when integrating with the neo Hub.
- Limited to specific probe types (10Kohm, 12Kohm, 15Kohm NTC) for external sensors.
- Aesthetic might be basic for some users compared to premium smart thermostats.
Setup, Compatibility & Care
Setup: Installation requires electrical wiring and should ideally be performed by a qualified electrician. Connect the 230v AC supply to the designated terminals. For remote control, the neoStat-E must be connected to a Heatmiser neo Hub, which in turn connects to your home network. Follow the specific pairing instructions for the neo Hub and thermostat.
Compatibility: The neoStat-E operates on a 230v AC supply. It supports external probes (10Kohm, 12Kohm, or 15Kohm NTC) for air or floor sensing. Ensure your heating system's power requirements do not exceed the thermostat's maximum current rating of 16A.
Care: Clean the thermostat with a soft, dry, or slightly damp cloth. Avoid using abrasive cleaners or solvents, as they can damage the casing or display. Ensure ventilation around the thermostat is not obstructed.