Samsung The Frame Smart TV - 55" - 4K Ultra HD
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Product Information
Full details
The Samsung The Frame is designed for design-conscious homeowners who want a television that doubles as a piece of art rather than a standard black screen. It features a revolutionary Matte Display that mimics the texture of a canvas and an Art Mode to display curated imagery, making it ideal for living spaces where aesthetics matter. While it excels at blending into home decor, users should be aware that it requires the external One Connect Box for all cable management, which must be planned for during installation.
All features
| Display Type | 4K Ultra HD |
|---|---|
| Screen Size | 55 |
| Series | The Frame |
| Model Part Number | QE55LS03FAUXXH |
| Brand | Samsung |
Extended Product Information
FAQs
Can I use a standard wall mount instead of the included one?
While the TV is VESA compatible, using a standard mount will likely prevent the TV from sitting flush against the wall, which is the signature design feature of The Frame.
Does the Art Mode consume a lot of electricity?
Art Mode is designed to be energy-efficient, using significantly less power than the TV does when playing video content.
Can I display my own photos in Art Mode?
Yes, you can upload your personal photos via the SmartThings app to be displayed in the Art Mode gallery.
Is the One Connect cable fragile?
The proprietary cable is designed to be thin and discreet, but it should be handled with care. Avoid bending it sharply or pinching it during installation.
Does the TV support Dolby Atmos?
Yes, the TV features built-in support for Dolby Atmos and includes Object Tracking Sound for an immersive audio experience.
Troubleshooting
The TV does not turn on.
Verify that the One Connect Box is connected to power and the optical cable is firmly attached to both the box and the TV panel.
Art Mode is not displaying images correctly.
Check your internet connection in the settings menu; the Art Store requires a stable connection to sync and display content.
Remote control is unresponsive.
Re-pair the remote by holding the Return and Play/Pause buttons simultaneously while pointing it at the One Connect Box.
Pros and Cons
Pros
- Looks identical to a piece of art when wall-mounted
- Matte display significantly reduces reflections and glare
- Clean cable management via the One Connect Box
- Excellent color accuracy with QLED Quantum Dot tech
- High-performance gaming features like 144Hz refresh rate
Cons
- One Connect Box requires dedicated space for placement
- Requires professional or careful wall-mount installation for the flush look
- Custom bezels for the 'frame' aesthetic are often sold separately
Setup, Compatibility & Care
Installation of The Frame is slightly different from standard TVs due to the Slim Fit Wall Mount. Ensure you have a flat wall surface to achieve the flush appearance.
Setup Steps:
- Connect all media devices to the One Connect Box.
- Run the single, proprietary cable from the box to the TV panel.
- Secure the Slim Fit bracket to the wall according to the manual.
- Gently hook the TV onto the bracket, ensuring it is level.
Care Instructions:
- Use only a soft, dry microfiber cloth to clean the screen. Avoid harsh chemicals that may damage the matte coating.
- Ensure the One Connect Box has adequate ventilation; do not tuck it into a tightly sealed cabinet without airflow.
- Periodically update the Tizen OS through the settings menu to ensure optimal performance of the Art Store and smart features.