HP Smart Tank Plus 570 Wireless All-in-One - Black
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Product Information
Full details
The HP Smart Tank Plus 570 is designed for home and small office users seeking a high-volume, low-cost printing solution without the hassle of cartridges. Its key benefit is the included ink that can last up to three years, offering exceptional value and convenience. A potential caveat is that while setup is generally straightforward, advanced network configurations might require some technical familiarity. This all-in-one printer delivers uncompromising quality with crisp text and vibrant color graphics, featuring fast print speeds, a 35-page auto-feeder, and seamless mobile printing via the HP Smart app. It supports dual-band Wi-Fi for reliable connectivity and offers an intuitive touch control interface.
All features
| Colour | Black |
|---|---|
| Series | Smart Tank Plus |
| Model Part Number | 5HX14A |
| Brand | HP |
Extended Product Information
FAQs
How much ink is included with the printer?
The HP Smart Tank Plus 570 comes with enough ink in the box to print up to 12,000 black pages or up to 8,000 color pages. This is significantly more than typical cartridge-based printers.
Is the ink refill process messy?
No, the ink refill system is designed to be spill-free. The bottles have a unique nozzle that fits only the corresponding tank and are resealable, minimizing the risk of spills and ink exposure.
What is the maximum print size this printer supports?
The printer supports borderless printing up to A4 and Letter sizes. The maximum printable area for documents with margins is 216 x 355 mm.
Can I print from my phone without a Wi-Fi network?
Yes, you can print directly from your smartphone or tablet to the printer without accessing a network using Wi-Fi Direct. Bluetooth LE also facilitates easy setup and direct connection from your mobile device.
What is the warranty period for this printer?
The printer comes with a one-year limited hardware warranty or up to 30,000 pages, whichever comes first. It also includes one year of 24/7 world-class technical support services.
Does this printer support automatic duplex printing?
This model supports manual duplex printing, meaning you will need to manually turn the pages over to print on the second side. It does not have an automatic duplexing mechanism.
What types of paper can I use with this printer?
The printer supports various paper types including glossy paper, matte paper, photo paper, plain paper, recycled paper, and thick paper. The paper tray media weight supported ranges from 60 to 300 g/m².
Troubleshooting
Printer is not connecting to Wi-Fi
Ensure your Wi-Fi router is on and broadcasting. Check that you are within range. Try restarting both the printer and the router. If using Wi-Fi Direct, ensure it is enabled on the printer and your device. For initial setup, use Bluetooth LE connection via the HP Smart app.
Print quality is poor (streaks, smudges, faded colors)
Run the 'Clean Printheads' function through the HP Smart app or the printer's control panel. Ensure you are using genuine HP ink. Check paper type and ensure it's suitable for the print job. Perform 'Align Printheads' if issues persist after cleaning.
Paper is jamming
Carefully remove any jammed paper following the on-screen prompts or printer manual. Ensure paper is loaded correctly in the tray, not overloaded, and that guides are set snugly. Use only recommended paper types and sizes.
Ink levels appear inaccurate
Ink level indicators provide an estimate. Continue printing until the printer prompts you to refill. Ensure ink bottles were fully emptied during refill and the cap was securely sealed afterward.
HP Smart app is not detecting the printer
Verify the printer is powered on and connected to the same network as your mobile device or computer. Restart the HP Smart app and the printer. Reinstall the app if necessary. Ensure Bluetooth is enabled on your device for initial setup.
Pros and Cons
Pros
- Extremely low cost per page due to high-yield ink tanks.
- Up to three years of ink included in the box, offering exceptional initial value.
- Convenient and mess-free ink refilling with spill-free bottles.
- Versatile connectivity options including dual-band Wi-Fi, Wi-Fi Direct, and Bluetooth LE.
- Efficient workflow with a 35-page auto-document feeder for scanning and copying.
- High-quality prints with sharp text and vibrant colors.
Cons
- Manual duplex printing can be slower than automatic duplexing.
- The HP Smart app, while powerful, may have a learning curve for some users.
- Maximum monthly duty cycle of 1000 pages might be limiting for very high-volume offices.
- No fax capability included.
- Color display is not available, relying on a monochromatic touch control interface.
Setup, Compatibility & Care
Setup: Initial setup involves unpacking the printer, removing all protective tape, installing the printheads, filling the ink tanks using the provided spill-free bottles, and connecting the printer to your network via Wi-Fi or USB. Downloading and installing the HP Smart app on your smartphone or computer is crucial for completing the setup and accessing all features. The printer supports Wi-Fi Protected Setup (WPS) for easy network connection.
Compatibility:
- Operating Systems: Compatible with Windows 11, 10, 7, and macOS X 10.11 El Capitan or later versions (e.g., macOS X 10.13 High Sierra, macOS X 10.14 Mojave, macOS X 13.0 Ventura).
- Mobile Printing: Supports mobile printing through Apple AirPrint, Google Cloud Print, HP ePrint, and Mopria Print Service.
- Connectivity: Includes a USB 2.0 port for direct connection and supports Wi-Fi (802.11b/g/n) and Bluetooth LE for setup.
Care:
- Ink Refills: Use only genuine HP ink bottles designed for the Smart Tank Plus system to ensure optimal performance and warranty validity. Follow the on-screen instructions or the HP Smart app for refilling.
- Cleaning: The exterior can be cleaned with a soft, slightly damp cloth. Avoid abrasive cleaners. For print quality issues, run the printhead cleaning utility through the HP Smart app or the printer's control panel.
- Printer Maintenance: Keep the paper feed path clear of debris. Periodically run the printhead alignment utility if print quality degrades. Ensure the printer is used within the recommended operating temperature range (5-40°C) and humidity (15-80% RH).
- Power: Utilize the HP Auto-On/Auto-Off feature to conserve energy when the printer is idle. Ensure the printer is connected to a stable power source matching the specified AC input voltage (200-240V).