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Shark Stratos Cordless Vacuum - Grey

Not AvailableShark Stratos Cordless Vacuum - Grey
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Discover the ultimate cordless vacuum cleaner for homes with pets from the Shark Stratos collectio...

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Product Information

Full details

The Shark Stratos Cordless Stick Vacuum Cleaner IZ420UKT is designed for homes with pets, offering Shark's best-ever hair pick-up thanks to Anti Hair Wrap Plus technology. Its key win is the combination of powerful, intelligent cleaning with exceptional pet hair removal, ensuring a cleaner, fresher home. A potential caveat is that the maximum 120-minute run-time is achieved only with two batteries used consecutively in ECO mode, meaning heavy-duty cleaning in Boost mode will reduce this significantly. This model excels with features like Clean Sense IQ, Anti-Odour Technology, and a flexible design for easy reach and compact storage.

All features

ColourGrey
SeriesStratos
Model Part NumberIZ420UKT
BrandShark

Extended Product Information

FAQs

What is Anti Hair Wrap Plus technology?

Anti Hair Wrap Plus is Shark's most advanced hair removal technology, designed to actively remove long, short, and pet hair from the brush-roll as you vacuum. This means you don't have to manually untangle hair from the brush-roll.

How does Clean Sense IQ work?

Clean Sense IQ is an intelligent system that automatically detects hidden dirt and debris. When detected, the vacuum automatically increases suction power to clean more effectively, and then reduces it when the area is clear, optimising battery life.

How long do the batteries last on a single charge?

The Shark Stratos IZ420UKT comes with twin batteries, providing up to 120 minutes of run-time when used consecutively in ECO power mode with a non-motorised tool. Run-time will vary based on power mode (Standard, Boost) and accessory used.

Is this vacuum suitable for homes with pets?

Yes, this model is specifically designed for homes with pets. It features Anti Hair Wrap Plus for superior pet hair pick-up and includes specialised Pet Pro tools, such as the Motorised Pet Tool, to effectively remove embedded pet hair from upholstery and other surfaces.

Can I use it on all floor types?

Absolutely. The DuoClean floorhead is engineered to work seamlessly on both hard floors (like wood, tile, laminate) and carpets, transitioning between surfaces without needing to change the head.

How do I charge the batteries?

The removable batteries can be charged either while inserted into the vacuum or separately using the included Dual Charging Dock. This allows you to charge both batteries simultaneously or one at a time, off the vacuum, wherever it's most convenient.

How do I store the Shark Stratos IZ420UKT?

Thanks to its Flexology feature, the wand can be folded down at the touch of a button. This allows for compact, freestanding storage, making it easy to tuck away in a cupboard or corner without needing to be propped against a wall.

What is the warranty for this product?

Shark offers a free 5-year guarantee upon product registration with Shark. Please note that the batteries are covered by a 2-year guarantee.

Troubleshooting

Vacuum is not turning on or has no power.

Ensure batteries are fully charged and correctly inserted into the vacuum. Check the LED Smart Display for battery status. If using the Dual Charging Dock, ensure it's properly plugged into a live power outlet.

Reduced suction or poor cleaning performance.

Check the dust cup and empty it if it's full or above the MAX FILL line. Inspect the floorhead, wand, and hose for any blockages. Ensure filters are clean and properly reinstalled (allow 24 hours for air drying if washed). Verify the Anti-Odour cartridge is correctly inserted.

Anti Hair Wrap Plus is not preventing hair tangles effectively.

While highly effective, very long or dense hair can occasionally wrap. Turn off the vacuum and carefully inspect the brush-roll for any large accumulations or foreign objects that might be impeding the Anti Hair Wrap mechanism. Remove any obstructions.

Vacuum emits an unpleasant odour.

The Anti-Odour Technology cartridge may need replacement. Check the cartridge for its lifespan (typically 6 months) and replace it if necessary. Ensure the dust cup is empty and clean, as trapped debris can cause odours.

LED Smart Display is not functioning or showing incorrect information.

Turn the vacuum off and on again. Ensure the batteries are securely connected. If the issue persists, contact Shark customer support as there may be an internal electrical issue.

Pros and Cons

Pros

  • Superior Hair Pick-up: Anti Hair Wrap Plus effectively handles pet and human hair, preventing tangles.
  • Intelligent Cleaning: Clean Sense IQ automatically adapts suction for efficient dirt removal.
  • Odour Neutralisation: Anti-Odour Technology keeps the vacuum and your home smelling fresh.
  • Versatile Cleaning: DuoClean floorhead is effective on all floor types, and Flexology allows easy access to hard-to-reach areas.
  • Extended Runtime: Twin batteries provide ample cleaning time, especially beneficial for larger homes.
  • Allergy Friendly: Anti-Allergen Complete Seal system traps a high percentage of dust and allergens.
  • Convenient Storage: Flexology design enables compact, freestanding storage.

Cons

  • Variable Battery Life: The advertised 120-minute run-time is specific to ECO mode with non-motorised tools; Boost mode significantly reduces this.
  • Charging Requirement: Utilising both batteries efficiently for extended cleaning requires the Dual Charging Dock.
  • Weight: At 5.4 kg, it might feel heavier than some lighter stick vacuums, particularly during extended use or when reaching high.

Setup, Compatibility & Care

Initial Setup

  1. Unpack Components: Carefully remove all parts from the packaging, including the main unit, floorhead, wand, accessories, and batteries.
  2. Charge Batteries: Before first use, fully charge both batteries. You can do this by inserting them into the charging slots on the main vacuum or by using the Dual Charging Dock if included. The LED Smart Display will indicate charging status.
  3. Assemble Vacuum: Connect the floorhead to the Flexology wand until it clicks. Then, connect the wand to the main handheld unit until it clicks securely. Ensure all connections are firm.
  4. Attach Accessories: Select the appropriate accessory (e.g., Motorised Pet Tool, Crevice Tool) and attach it directly to the handheld unit or the end of the wand, depending on your cleaning task.

Compatibility

  • Floor Types: The DuoClean floorhead is designed for all floor types, seamlessly transitioning between carpets, rugs, hard floors (wood, tile, laminate), and linoleum.
  • Household: Ideal for homes with pets due to its specialised Anti Hair Wrap Plus technology and included Pet Pro attachments.

Care & Maintenance

  • Emptying the Dust Cup: Regularly empty the dust cup when debris reaches the 'MAX FILL' line to maintain optimal suction. Press the release button to detach and empty.
  • Cleaning Filters: Refer to your user manual for specific filter cleaning instructions. Most Shark filters are washable; ensure they are completely air-dried for at least 24 hours before reinserting to prevent damage.
  • Anti-Odour Cartridge: Check the Anti-Odour cartridge periodically. When its effectiveness diminishes (typically after 6 months, depending on use), replace it to maintain fresh smells. Follow the instructions for cartridge removal and insertion.
  • Brush-Roll Maintenance: While Anti Hair Wrap Plus minimises hair tangles, occasionally check the brush-rolls for any large debris or blockages that might have accumulated. Clear any obstructions to ensure optimal performance.
  • Battery Care: Store batteries in a cool, dry place. Avoid fully discharging batteries frequently, as this can reduce their lifespan. Only use Shark-approved chargers and batteries.