Hoover Robot Vacuum Cleaner - Black

The Hoover HG2 Hydro Pro Robot vacuum cleaner and mop provides effective cleaning results thanks t...

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Product Information

Full details

This guide is for users of the Hoover HG2 Turbo Slim Hydro Pro robot vacuum cleaner, offering powerful and automated cleaning with up to 160 minutes of runtime. The key benefit is its ability to vacuum and mop simultaneously, reaching areas other robots can't. A point to note is the 5-hour charging time. The Hoover HG2 offers strong suction, automated self-emptying, and customizable cleaning routines via the app, making it ideal for busy homes needing efficient floor care.

All features

ColourBlack
SeriesHG2 Turbo Slim Hydro Pro
Model Part Number38G291
BrandHoover

Extended Product Information

FAQs

How often should I empty the dustbin?

The robot automatically empties into the dust collection station, providing up to 60 days of hassle-free maintenance. However, you can manually empty the dustbin when needed.

How do I clean the filters?

Rinse the filters with water and allow them to dry completely before reinserting them into the robot.

What is the runtime of the Hoover HG2?

The robot has a runtime of up to 160 minutes on a single charge.

How do I control the vacuum?

You can control the vacuum using the HG Robots App, where you can schedule cleaning, adjust power levels, and more.

What is the warranty?

The product comes with a standard warranty, refer to the product documentation for specific details.

Can I use the robot on carpets?

Yes, the robot is designed to work on both hard floors and carpets. The suction power is suitable for picking up dirt and debris.

Troubleshooting

Robot vacuum is not turning on.

Ensure the power button is pressed and that the robot is charged. Check the power outlet and charging station connections.

Poor suction performance.

Empty the dustbin, clean the filters, and check for any blockages in the brushes or suction inlet.

Robot is not connecting to Wi-Fi.

Make sure the Wi-Fi network is 2.4 GHz, and that the password is correct. Restart the robot and router.

Robot is not returning to the charging station.

Ensure the charging station is plugged in and in an accessible location. Clean the charging contacts on the robot and charging station.

Pros and Cons

Pros

  • High suction power for effective cleaning.
  • Automated self-emptying reduces maintenance frequency.
  • Slim design allows for cleaning under furniture.
  • Simultaneous vacuuming and mopping saves time.
  • Long runtime suitable for larger homes.

Cons

  • Charging time is 5 hours.
  • Dustbin capacity is 0.25L.
  • Mopping function is not available.
  • May require occasional manual intervention to clear obstacles.

Setup, Compatibility & Care

  1. Initial Setup:

a. Place the charging base station against a wall in an open area.

b. Ensure the robot is fully charged before the first use (approximately 5 hours).

c. Download the HG Robots App and connect the vacuum to your Wi-Fi network.

d. Follow the in-app instructions to map your home and customize cleaning preferences.

  1. Compatibility:

a. Compatible with the HG Robots App for iOS and Android.

b. Requires a 2.4 GHz Wi-Fi network for app connectivity.

  1. Care Instructions:

a. Empty the dustbin regularly, or allow the robot to empty itself into the dust collection station.

b. Clean the filters every month by rinsing them with water. Allow them to dry completely before reinserting.

c. Wipe the sensors and charging contacts with a dry cloth periodically.

d. Replace the filters and side brushes every 3-6 months, depending on usage.