Lenovo ThinkPad USB4 Smart Dock 5500 - Black - 135W Adapter
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Product Information
Full details
The Lenovo ThinkPad USB4 Smart Dock 5500 is designed for professionals seeking to enhance their daily productivity and streamline their workspace. Its key benefit is the high 40Gbps bandwidth via USB4, enabling extended monitor setups with higher resolutions and refresh rates, alongside robust connectivity. A potential caveat for some users might be the reliance on USB4 upstream connectivity for full functionality, requiring a compatible laptop.
All features
| Colour | Black |
|---|---|
| Model Part Number | 40BC0135UK |
| Brand | Lenovo |
Extended Product Information
FAQs
What is the maximum number of displays I can connect?
The ThinkPad USB4 Smart Dock 5500 supports up to 4 displays, with a maximum digital resolution of 3840 x 2160 pixels at 60 Hz, depending on your laptop's capabilities.
Does this dock charge my laptop?
Yes, the dock provides USB Power Delivery (USB PD) up to 100W, which can charge compatible laptops through the USB4 connection.
What type of ports does the dock have?
It features 1x USB4 port, 2x USB 3.2 Gen 2 Type-C ports, 4x USB 3.2 Gen 2 Type-A ports, 2x DisplayPort 1.4, 1x HDMI 2.1, and 1x RJ-45 Gigabit Ethernet port.
Do I need a specific type of cable to connect my laptop?
Yes, a USB4 cable is required for the upstream connection to your laptop to achieve the full 40Gbps bandwidth and functionality. The dock includes a 135W AC adapter.
Is this dock compatible with MacBooks?
Yes, the dock supports Mac operating systems, along with Windows.
What is the Lenovo Accessories Fleet Manager (LAFM)?
LAFM is a cloud-based management tool for IT administrators, powered by AWS, that helps manage and monitor connected Lenovo devices like this dock.
Does the dock have an audio jack?
No, the product specifications indicate there is no microphone in port, and no mention of a dedicated audio output jack.
Troubleshooting
No video output to monitors
Ensure the USB4 cable is securely connected to both the dock and laptop. Verify that the laptop is powered on and has recognized the dock. Check that the monitors are powered on and set to the correct input source. Try connecting only one monitor to test.
Laptop not charging
Confirm that the 135W AC adapter is properly connected to the dock and a power outlet. Ensure the USB4 cable is fully inserted into the laptop's compatible port. Verify that your laptop supports charging via USB Power Delivery (USB PD) up to 100W.
Slow network speeds
Ensure the Ethernet cable is securely connected to the dock and the network source. Check the Ethernet cable for damage. Verify that the network source itself is providing sufficient speeds. Restart your router and modem.
USB devices not recognized
Try connecting the USB device to a different USB port on the dock. Ensure the USB device is functioning correctly by testing it directly with your laptop. Restart the dock by unplugging and replugging the power adapter.
Dock not detected by laptop
Unplug and replug the USB4 cable. Restart your laptop. Check if your laptop's USB4/Thunderbolt drivers are up to date. If using LAFM, ensure the dock is properly registered.
Pros and Cons
Pros
- High-speed 40Gbps USB4 connectivity for superior data and display performance.
- Supports multiple high-resolution displays for enhanced multitasking.
- Delivers up to 100W of power to charge your laptop.
- Comprehensive port selection including USB-A, USB-C, DisplayPort, HDMI, and Gigabit Ethernet.
- Includes management features for IT administrators via LAFM.
- Physical security with a Kensington lock slot.
Cons
- Requires a USB4-compatible laptop for full functionality and bandwidth.
- Maximum digital resolution is limited to 3840 x 2160 pixels.
- Maximum refresh rate is 60 Hz on supported resolutions.
- Does not include an integrated card reader.
Setup, Compatibility & Care
Setup:
- Connect the included 135W AC adapter to the dock and then to a power outlet.
- Connect the dock to your laptop using the provided USB4 cable.
- Connect your monitors to the DisplayPort and/or HDMI ports on the dock.
- Connect your peripherals (keyboard, mouse, external storage, network cable) to the available USB and Ethernet ports.
Compatibility:
- Operating Systems: Compatible with Windows and Mac operating systems.
- Host Interface: Requires a laptop with a USB4 or Thunderbolt 3/4 port for optimal performance.
- Display Output: Supports a maximum digital resolution of 3840 x 2160 pixels at 60 Hz. The number of displays supported (up to 4) may vary based on laptop capabilities and resolution settings.
Care:
- Keep the dock in a well-ventilated area to prevent overheating.
- Clean the exterior with a soft, dry cloth. Avoid using liquid cleaners or solvents.
- Ensure all cables are securely connected but not strained.
- Periodically check for firmware updates from the Lenovo support website to ensure optimal performance and security.