Masterplug Auraline SmartEnergy Glass Panel Heater - 2000W - White
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Product Information
Full details
This guide is for users of the Masterplug Auraline SmartEnergy Glass Panel Heater. It helps you understand and effectively utilize the heater's smart features and ensure safe operation. The key benefit is the ability to control and monitor your heating remotely, enhancing both comfort and energy efficiency. Note that a stable Wi-Fi connection is required for smart features to function correctly.
All features
| Model Part Number | FANGP200WUK-MP |
|---|---|
| Brand | Masterplug |
Extended Product Information
FAQs
How do I control the heater with voice commands?
Make sure your Amazon Alexa or Hey Google device is set up and linked to your Masterplug SmartEnergy account. You can then use voice commands like 'Alexa, turn on the heater' or 'Hey Google, set the heater to 25 degrees'.
What is the warranty period for the heater?
The heater comes with a standard manufacturer's warranty. Please refer to your product documentation or contact Masterplug customer support for details.
Can I use the heater in a bathroom?
This heater is designed for indoor use. Avoid using it in bathrooms or other areas with high humidity unless specifically stated in the product information.
How do I set a timer?
Open the Masterplug SmartEnergy App and navigate to the timer settings for the heater. You can set the on and off times, as well as the days of the week for the timer to operate.
What should I do if the heater tips over?
The heater is equipped with an anti-tipping switch. If the heater tips over, it will automatically shut off. Return the heater to an upright position and check for any damage before resuming use.
Where can I find the model number?
The model number (MPN: FANGP200WUK-MP) is located on the product label, which is usually found on the back or bottom of the heater or in the product packaging.
How do I reset the heater?
Typically, you don't need to 'reset' the heater. If you are experiencing issues, try unplugging it for a few minutes, then plugging it back in. If the problem persists, consult the troubleshooting section or contact customer support.
Troubleshooting
Heater does not turn on.
Check the power connection and ensure the power outlet is working. Verify that the heater's power switch is turned on.
Wi-Fi connection issues.
Ensure your Wi-Fi router is working and within range of the heater. Restart the heater and your router. Reconnect the heater to your Wi-Fi network using the app.
Heater is not responding to app commands.
Verify that the heater is connected to Wi-Fi. Check your internet connection. Close and reopen the app. Ensure the app is the latest version.
The heater is not heating the room effectively.
Ensure the thermostat is set to the desired temperature. Make sure the heater is not blocked by furniture or other obstructions. Check the room size against the heater's capacity.
Pros and Cons
Pros
- Remote control via Wi-Fi and app.
- Energy monitoring to track and manage usage.
- Programmable timers for automated heating schedules.
- Silent operation for a peaceful environment.
- Multiple safety features for peace of mind.
Cons
- Requires a Wi-Fi connection for smart features.
- May require initial setup and account creation for app use.
- Limited to two heat settings (1000W and 2000W).
Setup, Compatibility & Care
- Initial Setup:
- Plug in the heater to a suitable power outlet.
- Download the Masterplug SmartEnergy App from your app store.
- Follow the in-app instructions to connect the heater to your Wi-Fi network.
- Compatibility:
- The heater is compatible with Amazon Alexa and Hey Google for voice control.
- Ensure your smartphone or tablet is compatible with the Masterplug SmartEnergy App (check app store for details).
- Care Instructions:
- Always unplug the heater before cleaning.
- Use a soft, damp cloth to clean the exterior surfaces.
- Do not use abrasive cleaners or solvents.
- Ensure the heater is completely dry before use.