HP Universal USB-C Multiport Hub - Black
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Product Information
Full details
This guide is for users seeking to expand their device connectivity with the HP Universal USB-C Multiport Hub. It offers a simple, single USB-C connection to provide multiple ports for data, video, and network connections, making it ideal for anyone needing to connect multiple devices to their laptop. Note that while it supports various operating systems, some advanced features may vary slightly depending on the OS.
All features
| Colour | Black |
|---|---|
| Model Part Number | 50H55UT |
| Brand | HP |
Extended Product Information
FAQs
Does the hub require any drivers?
Generally, no. The HP Universal USB-C Multiport Hub is designed to be plug-and-play. However, ensure your operating system is up to date.
What resolution does the hub support?
The hub supports up to dual 4K displays via HDMI 2.0 and DisplayPort 1.2 at a maximum refresh rate of 60 Hz.
Can I use this hub with my phone or tablet?
The hub is primarily designed for use with laptops. Compatibility with phones and tablets depends on the device's USB-C port capabilities.
Does the hub support USB-A 3.0?
The hub has two USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports, which support fast data transfer.
What is the warranty?
The warranty information can be found in the product documentation or on the HP website.
What if my laptop doesn't have a USB-C port?
This hub is specifically designed to connect via USB-C. If your laptop lacks a USB-C port, it won't be compatible with this hub.
Can I use a USB-C to USB-A adapter with this hub?
No. The hub itself connects via USB-C. You would not use an adapter to connect the hub.
Troubleshooting
External monitor not displaying.
Ensure the monitor cable is securely connected to the hub and the hub is properly connected to your laptop. Check the display settings on your computer to ensure the external monitor is detected and enabled. Try a different cable or monitor to rule out hardware issues.
Ethernet not connecting to the internet.
Ensure the Ethernet cable is securely connected to both the hub and your router. Check your computer's network settings to make sure Ethernet is enabled. Restart your router and computer. If the problem persists, try a different Ethernet cable.
USB devices not recognized.
Make sure the USB devices are properly connected to the hub. Try connecting the devices directly to your laptop to see if they are recognized. Try a different USB port on the hub. Restart your computer.
Hub not charging the laptop.
Ensure that the laptop's power adapter is connected to the USB-C passthrough port of the hub and that the hub is connected to the laptop. Check that the power adapter is functioning correctly. Some laptops may require a higher wattage adapter to charge effectively. Ensure your laptop's USB-C port supports power delivery.
Pros and Cons
Pros
- Easy setup with a single USB-C cable.
- Offers a wide variety of ports to connect multiple devices.
- Supports dual 4K displays for enhanced productivity.
- Compatible with multiple operating systems.
- Provides power delivery to charge your laptop.
Cons
- May require additional drivers depending on the operating system.
- The hub itself does not have a power switch.
- Performance can be limited by the host device's USB-C port specifications.
- The included cable may be short for some setups.
Setup, Compatibility & Care
- Connecting the Hub: Plug the USB-C cable from the hub into your laptop's USB-C port.
- Connecting Peripherals: Connect your devices (monitor, mouse, keyboard, etc.) to the respective ports on the hub.
- Power: If you need to charge your laptop, connect the laptop's power adapter to the USB-C passthrough port on the hub.
- Operating System Compatibility: The hub is compatible with Windows, macOS, and Chrome OS. No additional drivers are typically needed, but ensure your operating system is up to date.
- Care Instructions:
- Keep the hub away from extreme temperatures and moisture.
- Clean with a soft, dry cloth. Do not use harsh chemicals or solvents.
- Ensure the hub is disconnected from power before cleaning.