Inateck USB-C Hub - 7 Ports - 10Gbps
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Product Information
Full details
This 7-in-1 USB-C Hub is designed for professionals and power users who need to expand their laptop's connectivity with high-speed data transfer and essential ports. Its key benefit is enabling up to 10Gbps data speeds and versatile connectivity through a single USB-C port. A potential caveat is that the HDMI port supports 4K at 30Hz, which may not be ideal for high-refresh-rate gaming or ultra-high-definition video editing requiring higher frame rates.
All features
| Model Part Number | HB2027-DG |
|---|---|
| Brand | Inateck |
Extended Product Information
FAQs
What is the maximum resolution and refresh rate for the HDMI port?
The HDMI port supports a maximum resolution of 4K (3840 x 2160 pixels) at a refresh rate of 30Hz. It is also backward compatible with 1080p@60Hz.
Can I charge my laptop and use all the ports simultaneously?
Yes, you can charge your laptop via the USB-C PD port while using other ports. For optimal charging and performance, use a power adapter that supports at least 65W, and preferably 100W, as the hub itself consumes approximately 15W.
What does USB 3.2 Gen 2 mean for data transfer speeds?
USB 3.2 Gen 2 (also known as USB 3.1 Gen 2) offers data transfer speeds of up to 10Gbps, which is twice the speed of the older USB 3.0 (5Gbps) standard. This allows for much faster file transfers, especially with high-speed external storage.
Does this hub work with all USB-C ports?
The hub requires a USB-C port that supports DisplayPort Alternate Mode (DP Alt Mode) for video output. Not all USB-C ports have this capability. Check your device's specifications to confirm compatibility.
Can I read from both SD and TF cards at the same time?
Yes, the hub features two separate card slots (SD and TF/MicroSD) that support simultaneous reading and writing of data.
What is the length of the included cable?
The hub comes with an extended cable that is 0.5 meters (approximately 50 cm or 20 inches) long, providing more flexibility in positioning your device.
Troubleshooting
Device not recognized or intermittent connection
Ensure the USB-C cable is securely plugged into both the hub and the host device. Try a different USB-C port on your host device, preferably one known to support DP Alt Mode. Restart your computer. Check if your operating system and device drivers are up to date.
HDMI output not working or displaying incorrectly
Verify that the host device's USB-C port supports DisplayPort Alternate Mode. Ensure the HDMI cable is securely connected at both ends. Try a different HDMI cable. Set the display resolution to 4K@30Hz or lower in your system's display settings.
Slow data transfer speeds
Confirm you are using a USB 3.2 Gen 2 (10Gbps) compatible device in the USB-A ports. Ensure the connected device and the cable (if applicable) also support 10Gbps speeds. Avoid connecting too many high-bandwidth devices simultaneously if your host device has limited USB bandwidth.
Laptop not charging or charging slowly when connected through the hub
Ensure your USB-C power adapter is connected to the hub's PD port and supports at least 65W (preferably 100W) for best results. The hub itself consumes about 15W, so the actual charging power delivered to your laptop will be less than the adapter's rated wattage. Check that the power adapter and cable are capable of delivering the required wattage.
SD/TF card not recognized
Remove and reinsert the card. Ensure the card is inserted correctly into the slot. Try a different SD/TF card to rule out a card issue. Format the card on another device if necessary (backup data first).
Pros and Cons
Pros
- Significantly faster data transfer speeds (10Gbps) compared to standard USB 3.0 hubs.
- Provides a comprehensive set of essential ports for productivity.
- Supports high-resolution 4K video output.
- Allows pass-through charging of your laptop up to 85W.
- Longer cable offers better desk setup flexibility.
Cons
- HDMI output limited to 30Hz at 4K resolution.
- Hub itself consumes some power (approx. 15W), reducing maximum passthrough charging wattage.
- Requires a USB-C port that supports DisplayPort Alternate Mode for video output.
Setup, Compatibility & Care
Setup:
Simply plug the hub's USB-C connector into a compatible USB-C port on your laptop or device. If using the Power Delivery feature, connect your laptop's original USB-C power adapter to the hub's USB-C PD input port, and then connect the hub to your laptop. The HDMI port, SD/TF card slots, and USB-A ports should be recognized automatically by most modern operating systems.
Compatibility:
- Operating Systems: Compatible with Windows 10, Windows 11, Windows 7, Windows 8, macOS, and Linux.
- Host Port Requirement: Requires a USB-C port on your host device that supports DisplayPort Alternate Mode (DP Alt Mode) for video output functionality. Not all USB-C ports support this feature. Please check your device's specifications.
- Power Delivery: For charging functionality, your host device must support USB Power Delivery (USB PD). A power adapter supporting at least 65W is recommended for optimal performance when charging your laptop and using other hub functions.
Care:
- Keep the hub in a dry environment and avoid exposure to extreme temperatures.
- Clean the exterior with a soft, dry cloth. Do not use liquids or cleaning agents.
- Ensure the USB-C cable and port are free from dust and debris to maintain a stable connection.
- Avoid excessive bending or pulling of the cable.