VonHaus Hose Reel - Grey
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Product Information
Full details
This guide is for gardeners and homeowners seeking a convenient, space-saving watering solution. The VonHaus 20m Ret retractable Wall-Mounted Hose Reel offers effortless watering with its auto-lock, smooth retraction, and 180° swivel, making it easy to reach all areas of your garden. A minor caveat is the initial wall mounting, which requires basic DIY skills.
All features
| Colour | Grey |
|---|---|
| Model Part Number | 2515289.1 |
| Brand | VonHaus |
Extended Product Information
FAQs
Is the hose reel easy to install?
Yes, the VonHaus Hose Reel is designed for straightforward wall mounting. It comes with a fitting guide and all the necessary fixtures for most wall types. You'll primarily need basic DIY tools for drilling and securing the bracket.
Can I replace the hose if it gets damaged?
The hose within this retractable reel is generally integrated into the retraction mechanism and not designed for easy user replacement. If the hose is damaged, contact VonHaus customer support for advice or warranty claims.
What should I do with the hose reel in winter?
To prevent frost damage, especially in freezing temperatures, it is highly recommended to disconnect the reel from the water supply, drain all water from the hose and reel, and store the entire unit in a frost-free shed or garage.
How do I make the hose retract?
Once you are finished watering, gently tug the hose slightly away from the wall. This action disengages the automatic locking mechanism, allowing the hose to smoothly retract back into the reel casing.
Does it come with a guarantee?
Yes, all VonHaus products, including this hose reel, are backed by a minimum 2-year warranty, ensuring confidence in your purchase.
What are the dimensions of the hose reel?
The VonHaus 20m Retractable Wall-Mounted Hose Reel measures approximately H41 x W40 x D20cm, making it suitable for various outdoor spaces.
Troubleshooting
Hose does not retract smoothly.
Ensure the hose is not kinked or tangled. Pull the hose out fully, then release it slowly to help reset the retraction mechanism. Ensure the path is clear of obstructions. If it's still sticky, gently guide it back in.
Hose automatically locks too early or doesn't lock at all.
Pull the hose out slightly further and try again. Sometimes a firm, continuous pull is needed to reach the next locking point. If it still doesn't lock, check for debris obstructing the internal mechanism.
Water leaks from connections.
Check that all connections (tap to feeder hose, feeder hose to reel, hose to spray gun) are hand-tightened. Replace any worn washers if necessary.
Spray gun has weak or uneven spray.
Check the water pressure from your tap. Ensure the spray gun nozzle is clean and free from debris. Twist the nozzle to cycle through different patterns, ensuring no blockages.
Hose reel feels wobbly on the wall.
Ensure the wall bracket is securely fastened to the wall and that the hose reel is correctly seated onto the bracket. Re-tighten screws if necessary and ensure appropriate wall plugs were used for your wall type.
Pros and Cons
Pros
- Effortless watering and storage due to auto-lock and smooth retraction.
- Extensive reach with 20m hose, covering large garden areas.
- Versatile 8-pattern spray gun for various tasks.
- Space-saving wall-mounted design with 180° swivel flexibility.
- Anti-kink hose prevents interruptions and prolongs durability.
- Comes with all necessary wall fixings and a 2-year warranty.
Cons
- Requires initial wall mounting, which may need tools and basic DIY knowledge.
- Fixed location once mounted, unlike portable hose reels.
- Hose length is fixed at 20m, might be too long for very small spaces or too short for exceptionally large properties.
- > Info needed: Maximum water pressure supported.
Setup, Compatibility & Care
Setup
- Choose Location: Select a sturdy exterior wall that allows the reel to swivel freely (180°) and provides optimal reach to your watering areas. Ensure it's away from obstructions.
- Mount Bracket: Use the included wall mounting guide and fixings to securely attach the bracket to your chosen wall. Mark pilot holes, drill, and insert appropriate wall plugs if necessary, then fasten the bracket firmly.
- Attach Reel: Slide the VonHaus Hose Reel onto the mounted bracket. Ensure it's securely seated and able to swivel.
- Connect Water Supply: Connect your garden tap to the short feeder hose on the reel. Ensure all connections are tight to prevent leaks.
- Test: Turn on your tap and slowly pull out the hose to test the auto-lock and spray gun functions. Observe for any leaks or issues.
Compatibility
- Compatible with standard garden taps.
- Suitable for various wall types using appropriate fixings (provided fixings may be suitable for brick/concrete; check instructions for other materials).
- Designed for outdoor use in domestic garden environments.
Care
- Winter Storage: In freezing temperatures, detach the hose reel from the wall bracket (if possible, or at least disconnect from the tap and drain) and store it in a frost-free environment to prevent damage to the hose and internal mechanisms.
- Cleaning: Periodically wipe down the hose reel casing with a damp cloth to remove dirt and grime.
- Hose Maintenance: Inspect the hose regularly for cuts, punctures, or excessive wear. While anti-kink, avoid sharp bends or heavy objects resting on the hose to prolong its life.
- Spray Gun: After use, ensure the spray gun is free of debris. If water flow is weak, check the nozzle for blockages.