Willow Appliances Microwave - White

A microwave is a great modern convenience, an appliance that no kitchen should be without. Whether...

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Product Information

Full details

This Willow WM20DW 800W microwave is ideal for individuals or families seeking a convenient and efficient way to heat meals and cook quickly, especially those with busy lifestyles. Its key benefit is the straightforward digital control and compact design, making kitchen tasks easier. A potential caveat is its 20L capacity, which might be limiting for larger households or extensive meal preparation.

All features

ColourWhite
Model Part NumberWM20DW
BrandWillow

Extended Product Information

FAQs

What is the power output of this microwave?

This Willow microwave has a power output of 800W.

How do I clean the glass turntable?

The glass turntable can be easily removed and cleaned by hand with warm, soapy water. Ensure it is dry before placing it back in the microwave.

What is the capacity of the microwave cavity?

The microwave cavity has a capacity of 20 liters.

Does this microwave have a child lock feature?

The provided product information does not specify a child lock feature. Please refer to the user manual for detailed controls.

What is the diameter of the glass turntable?

The glass turntable has a diameter of 270mm.

How long is the manufacturer's guarantee?

The Willow WM20DW microwave comes with a 2-year manufacturer's guarantee. Keep your proof of purchase and serial number handy.

Can I use metal containers in this microwave?

No, you should not use metal containers, aluminum foil, or dishes with metallic trim in this microwave as they can cause sparks and damage the appliance.

Troubleshooting

Microwave does not turn on

Ensure the power cord is securely plugged into a working outlet. Check your home's circuit breaker or fuse box.

Turntable is not rotating

Ensure the turntable is correctly seated on its support and roller ring. Check for any obstructions underneath the turntable.

Uneven cooking results

Make sure the food is centered on the turntable. Stir or rearrange food midway through cooking if necessary. Ensure the turntable is clean and rotating freely.

Sparks or arcing inside the microwave

Remove any metal objects, cookware with metallic trim, or foil from the microwave immediately. Ensure only microwave-safe containers are used.

Display is dim or not visible

This is a common characteristic of LED displays. Ensure you are viewing the display from a direct angle. If the issue persists and affects usability, contact customer support.

Pros and Cons

Pros

  • Compact design fits easily on kitchen countertops.
  • User-friendly digital controls for easy operation.
  • Even cooking thanks to the rotating glass turntable.
  • Internal light aids in monitoring food.
  • Removable turntable simplifies cleaning.
  • Comes with a 2-year manufacturer's guarantee.

Cons

  • 20L capacity may be small for larger meals or families.
  • Basic functionality, lacks advanced cooking programs.
  • Requires manual cleaning of the turntable.

Setup, Compatibility & Care

Setup:

  1. Place the microwave on a stable, flat surface, ensuring adequate ventilation around the unit (at least 10cm clearance on all sides and the back).
  2. Plug the power cord into a standard electrical outlet.
  3. Before first use, wipe the interior with a damp cloth.

Compatibility:

  • This microwave is designed for use with microwave-safe cookware. Avoid using metal containers, aluminum foil, or dishes with metallic trim, as these can cause arcing and damage the appliance.
  • Ensure your chosen cookware fits comfortably on the 270mm turntable.

Care:

  • Interior Cleaning: The glass turntable can be easily removed and washed by hand with warm, soapy water. Wipe the interior cavity with a damp cloth after removing the turntable. Avoid abrasive cleaners or scouring pads that could scratch the surface.
  • Exterior Cleaning: Wipe the exterior with a soft, damp cloth. For stubborn marks, a mild detergent can be used. Ensure the exterior is dry before plugging it back in.
  • Ventilation Grills: Periodically check and clean any dust or debris from the ventilation grills to maintain optimal performance.