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Vacmaster Vortica Cylinder Vacuum Cleaner - Grey

Not AvailableVacmaster Vortica Cylinder Vacuum Cleaner - Grey

Feel the force. Vortica™ doesn’t just deliver a clean you can see, but a clean you can feel. Drive...

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Product Information

Full details

The Vacmaster Vortica Cylinder Vacuum Cleaner is designed for households dealing with significant messes, including pet hair and allergens. It offers powerful, consistent suction across all floor types thanks to its dual-motor system and cyclonic airflow, without the need for bags. A potential consideration is its 18.7-pound weight, which may impact maneuverability for some users. Key features include a HEPA 13 sealed dust system, a tangle-free brush roll, LED task lighting, and a range of specialized tools.

All features

ColourGrey
SeriesVortica
Model Part NumberCC0201EHUK
BrandVacmaster

Extended Product Information

FAQs

How often should I empty the dust bin?

It is recommended to empty the 1.2L dust bin after each use or when the indicator shows it is full to maintain optimal suction power.

Can the HEPA 13 filters be washed?

Yes, the HEPA 13 filters are typically washable. Please refer to your product manual for specific cleaning instructions to ensure they are properly maintained and dried before reinstallation.

What is the purpose of the WrapFree™ brush roll technology?

The WrapFree™ technology is designed to automatically remove tangled hair from the brush roll, preventing hair from accumulating and reducing the need for manual cleaning with scissors or tools. This is particularly beneficial for pet owners.

How do I use the Pet Mate™ tool?

The Pet Mate™ tool is specifically designed to agitate and lift embedded pet hair from upholstery, car interiors, and stairs. Attach it to the telescopic wand and use it on affected areas.

What is the reach of the power cord?

The vacuum cleaner has a 7.3m (approximately 24 feet) power cord with an automatic rewind function for convenient storage.

Is this vacuum cleaner suitable for allergy sufferers?

Yes, the AllergenPro™ sealed dust system with HEPA 13 filtration traps 99.9% of microscopic dirt and allergens, making it suitable for households concerned with air quality and allergies.

What is the warranty period?

The Vacmaster Vortica comes with a 3-year guarantee upon registration.

Troubleshooting

Vacuum cleaner loses suction

Check if the dust bin is full and empty it. Inspect the hose, wand, and floorhead for any blockages. Ensure filters are clean and dry. Verify the brush roll is free of tangled debris.

Motorized floorhead not spinning

Ensure the floorhead is correctly connected. Check if the brush roll is tangled with hair or debris; clear any obstructions. Verify the suction settings are appropriate for the floor type.

Vacuum cleaner won't turn on

Confirm the power cord is securely plugged into a working electrical outlet. Check the power switch. If the issue persists, contact customer support.

Excessive noise during operation

Ensure all connections are secure. Check for blockages in the hose or wand. Clean or replace clogged filters. Ensure the dust bin is properly seated.

Pros and Cons

Pros

  • Powerful and consistent suction for effective cleaning.
  • HEPA 13 filtration captures allergens, benefiting allergy sufferers.
  • Tangle-free brush roll simplifies maintenance, especially for pet owners.
  • Versatile cleaning with included tools and reach.
  • Bagless design is economical and environmentally friendly.

Cons

  • At 18.7 lbs, it may be heavier than some users prefer for frequent carrying.
  • The 7.3m cord may be limiting for very large rooms without replugging.
  • Requires manual emptying of the dust bin.
  • Requires filter maintenance for optimal performance.

Setup, Compatibility & Care

Setup:

  1. Unpack all components, ensuring the main unit, hose, telescopic wand, floorhead, and tools are present.
  2. Connect the hose to the vacuum cleaner body.
  3. Attach the telescopic wand to the hose.
  4. Select the appropriate tool (motorized floorhead, Pet Mate tool, crevice tool, or dusting brush) and attach it to the end of the wand.
  5. Plug the power cord into a suitable electrical outlet.

Compatibility:

  • The Vortica is designed for use on a variety of floor types, including carpets, rugs, hardwood, tile, and laminate.
  • It is compatible with standard household electrical outlets.

Care:

  • Dust Bin: Empty the 1.2L dust bin regularly, ideally after each use or when the indicator shows it is full. Twist to open the base and empty into a trash receptacle.
  • Filters: The HEPA 13 filter and pre-motor filters should be cleaned periodically. Refer to the product manual for specific instructions on washing or replacing filters. Ensure filters are completely dry before reinserting.
  • Brush Roll: While the WrapFree™ technology minimizes tangles, periodically check the brush roll for any debris that may have accumulated and remove it manually if necessary.
  • Exterior: Wipe the exterior of the vacuum cleaner with a slightly damp cloth. Do not use abrasive cleaners.
  • Storage: Utilize the automatic cord rewind for neat storage. Store the vacuum and its accessories in a dry place.