Epson TM-T20IV Thermal Receipt Printer - Black - C31CL47102
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Product Information
Full details
The Epson TM-T20IV is a high-performance thermal POS printer designed for retail and hospitality businesses that require fast, reliable transaction processing. It excels in high-volume environments by eliminating the need for ink and offering impressive print speeds, though it requires a stable wired connection to a POS terminal or network, making it less suitable for purely mobile-only setups.
All features
| Colour | Black |
|---|---|
| Series | TM-T20IV |
| Model Part Number | C31CL47102 |
| Brand | Epson |
Extended Product Information
FAQs
Does this printer require ink or toner?
No, the TM-T20IV is a thermal printer that uses heat to print on specialized thermal paper, eliminating the need for ink or toner.
Can I mount this printer on a wall?
Yes, the TM-T20IV is designed to be wall-mountable, which helps save valuable counter space.
What paper width is required?
This printer uses standard 80mm wide thermal receipt paper.
Is this printer compatible with mobile devices?
It supports communication via wired connections to devices running Android or iOS, though it is primarily designed as a desktop POS printer.
How long is the print head expected to last?
The print head has a life expectancy of 150 km of printing.
Troubleshooting
Printer status light is flashing
This usually indicates a paper error. Check that the paper roll is installed correctly and the cover is securely latched.
Receipts printing blank
Ensure the thermal paper is loaded with the heat-sensitive side facing the print head; try flipping the roll.
Communication failure with POS system
Check all cable connections and verify that the correct driver and port settings are configured in your POS software.
Pros and Cons
Pros
- Extremely fast print speeds up to 250 mm/sec
- No ink or toner cartridges required
- Versatile multi-interface connectivity
- Compact footprint with wall-mount capability
- Built-in paper-saving features
Cons
- Wired connectivity only (no native Wi-Fi)
- Requires specific 80mm thermal paper rolls
- Not intended for portable hand-held use
Setup, Compatibility & Care
Setting up the printer is straightforward: connect the included AC adapter and use the appropriate interface cable (USB, Serial, or Ethernet) to link to your host device. Windows operating systems are supported natively. For maintenance, keep the device in a clean environment between 5 °C and 45 °C to ensure sensor accuracy. The paper path should be kept free of dust and paper scraps to prevent jams. Use only standard 80mm thermal receipt paper to avoid damage to the thermal print head or the autocutter mechanism.