Willow Digital Microwave - Black/White
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Product Information
Full details
This Willow WM20DB digital microwave is designed for individuals and families with busy lifestyles seeking a convenient way to heat leftovers or cook quick meals. Its key benefit lies in its ease of use and compact design, fitting neatly on countertops. A potential caveat is its 800W power output, which might be lower than some users expect for very rapid cooking. Key features include a 20L capacity, a 60-minute digital timer, 5 power levels, and a removable glass turntable for easy cleaning.
All features
| Colour | Black |
|---|---|
| Accent Colour | White |
| Model Part Number | WM20DB |
| Brand | Willow |
Extended Product Information
FAQs
What is the warranty period for this microwave?
The Willow WM20DB microwave comes with a 2-year manufacturer's guarantee. Please retain your proof of purchase and note the serial number.
How do I clean the glass turntable?
The glass turntable can be easily removed and washed with warm, soapy water. Ensure it is completely dry before placing it back into the microwave.
Can I use metal containers in this microwave?
No, metal containers and foil should not be used in this microwave as they can cause sparking and damage the appliance.
What are the dimensions of the microwave?
The microwave has a compact design suitable for countertops, with a 20L cavity and a 270mm diameter glass turntable. Specific external dimensions are available in the product manual.
How many power levels does it have?
This microwave features 5 adjustable power levels to suit different cooking needs.
Is there a quick cook button?
This model features a digital timer and power level selection; it does not have specific 'quick cook' buttons for preset times.
What color options are available?
The Willow WM20DB is available in Black and White.
Troubleshooting
Microwave not turning on
Ensure the power cord is securely plugged into a working outlet. Check your home's circuit breaker.
Turntable not rotating
Make sure the turntable is correctly seated on its roller ring and spindle. Check for any obstructions underneath.
Uneven cooking
Ensure food is arranged properly on the turntable. Check that the turntable is rotating freely. Avoid overcrowding the microwave.
Display is dim or not visible
Check the power connection. If the issue persists, contact customer support as the display may require service.
Pros and Cons
Pros
- Easy-to-use digital controls and display.
- Compact size, suitable for smaller kitchens.
- Removable glass turntable for simple cleaning.
- Built-in timer with an end signal for convenience.
- Available in black and white to match kitchen decor.
Cons
- 800W power may be slower than higher-wattage models.
- 20L capacity might be limiting for larger meals or dishes.
- Basic functionality; lacks advanced cooking presets found in some microwaves.
Setup, Compatibility & Care
Setup:
- Place the microwave on a stable, level surface away from heat sources and moisture.
- Ensure adequate ventilation around the unit (refer to the user manual for specific clearance recommendations).
- Plug the microwave into a grounded electrical outlet.
Compatibility:
- Suitable for use with microwave-safe cookware (glass, ceramic, microwave-safe plastic). Avoid using metal containers or foil.
- Designed for standard household power outlets.
Care:
- Exterior: Wipe down with a soft, damp cloth. Avoid abrasive cleaners.
- Interior: Remove the glass turntable and wash with warm, soapy water. Dry thoroughly before replacing.
- Cleaning Spills: Wipe up any spills immediately with a damp cloth to prevent staining or odors.