HP OfficeJet All In One Printer - 228F8B
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Product Information
Full details
The HP OfficeJet 8012e is a versatile all-in-one printer designed for home and small office users who need a productive, cloud-connected device for printing, scanning, and copying. Its key benefits include automatic two-sided printing, a 35-page document feeder for hands-free tasks, and seamless integration with the HP Smart app for mobile management. One important caveat is that this printer uses dynamic security and is designed to work exclusively with original HP ink cartridges, requiring an internet connection and an HP account if you opt into the HP+ smart printing system.
All features
| Series | OfficeJet |
|---|---|
| Model Part Number | 228F8B |
| Brand | HP |
Extended Product Information
FAQs
Can I use third-party ink cartridges?
No. This printer uses dynamic security and is designed to work exclusively with original HP ink cartridges that have new or reused HP electronic circuitry.
Does this printer support double-sided scanning?
No, the OfficeJet 8012e supports automatic double-sided printing, but scanning is single-sided.
What is HP+?
HP+ is a smart printing system that provides advanced features, enhanced security, and cloud connectivity. It requires an HP account, an active internet connection, and the exclusive use of Original HP ink.
How do I connect to Wi-Fi?
Use the HP Smart app on your smartphone to initiate the wireless setup. The app will detect the printer and walk you through connecting it to your home or office network.
Does it have a fax function?
No, this specific model (228F8B) does not include built-in faxing capabilities.
Can I print from a computer that doesn't have the software installed?
Yes, you can use Apple AirPrint or Mopria Print Service to print from mobile devices and computers without installing full driver packages.
Troubleshooting
Printer shows as 'Offline'
Check your Wi-Fi connection and ensure the printer is not in sleep mode. Use the HP Smart app to run the network diagnostic tool to trigger the self-healing Wi-Fi feature.
Paper jam in the feeder
Open the access door to the document feeder, gently remove any trapped paper, and ensure the paper stack is aligned correctly in the tray before restarting the job.
Cartridge not recognized
Ensure you are using genuine HP cartridges. Remove the cartridge, clean the gold contacts with a soft dry cloth, and reinsert it firmly until it clicks.
Pros and Cons
Pros
- Efficient automatic duplex printing
- Easy mobile printing via HP Smart app
- Space-saving all-in-one functionality
- Self-healing Wi-Fi for stable connectivity
- Intuitive touch-screen interface
Cons
- Requires original HP cartridges due to dynamic security
- Requires persistent internet connection for HP+ features
- No Ethernet LAN port for wired networking
Setup, Compatibility & Care
Setup is performed primarily through the HP Smart app, which guides you through Wi-Fi configuration and HP+ activation. Ensure the printer is placed on a stable surface within range of your wireless router. For maintenance, keep the device away from extreme temperatures and humidity. To preserve print quality, use the printer regularly to prevent ink from drying in the print heads. If you are enrolled in the Instant Ink program, ensure the printer remains connected to the internet so it can monitor levels and request replacements automatically. Always use original HP cartridges to avoid compatibility blocks enforced by the printer's dynamic security system.