Turtle Beach Recon 500 Gaming Headset - Arctic Camo
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Product Information
Full details
The Turtle Beach Recon 500 headset is designed for gamers seeking superior audio quality and comfort during extended play sessions. Its standout feature is the revolutionary 60mm Eclipse™ Dual Drivers, delivering exceptional sound across all frequencies. While it offers fantastic audio fidelity and clear communication, users should note its wired-only nature, which might be a limitation for those preferring wireless freedom.
All features
| Colour | Multicolor |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | Recon 500 |
| Model Part Number | 731855064052 |
| Brand | Turtle Beach |
Extended Product Information
FAQs
Is the Turtle Beach Recon 500 wireless?
No, the Turtle Beach Recon 500 is a wired headset that connects using a standard 3.5mm jack.
What devices is the Recon 500 compatible with?
It is compatible with Xbox Series X|S, Xbox One, PS5, PS4, Nintendo Switch, PC, and most mobile devices that feature a 3.5mm audio jack.
How do I adjust the volume?
Volume is adjusted using the rotary dial located on the left earcup of the headset.
Can the microphone be detached?
Yes, the noise-cancelling TruSpeak™ microphone is detachable, allowing you to remove it when not needed.
Does this headset require batteries?
No, the Recon 500 does not require batteries as it is powered through the 3.5mm connection.
What type of noise cancellation does it have?
The headset features passive noise cancellation, which is achieved through the design of the over-ear earcups that physically block external sound. The microphone also features noise-cancelling technology.
What are the earcups made of?
The earcups are made with an athletic weave fabric and memory foam for comfort and breathability.
Troubleshooting
No sound from the headset
Ensure the 3.5mm jack is fully plugged into the correct port on your device. Check the master volume settings on your device and the headset's volume control. Confirm that 'Turtle Beach Recon 500' is selected as the audio output device in your system's sound settings.
Microphone not working or sound is muffled
Verify that the microphone is securely attached to the headset. Check that the microphone is not muted using the inline controls. Ensure the microphone is selected as the input device in your device's sound settings. Try detaching and reattaching the microphone.
Low volume output
Turn up the volume using the rotary dial on the headset. Increase the volume settings on your connected device. Ensure the headset is not muted. Test the headset on a different device to rule out device-specific volume limitations.
Audio distortion or crackling
Check the 3.5mm connection for any debris or damage. Try a different 3.5mm port on your device if available. Ensure the cable is not damaged. Test the headset on another device to see if the issue persists.
Pros and Cons
Pros
- Exceptional audio clarity and immersion thanks to 60mm Eclipse™ Dual Drivers.
- Comfortable for long gaming sessions due to memory foam ear cushions and lightweight design.
- Detachable, noise-cancelling microphone ensures clear team communication.
- Wide compatibility with various gaming platforms and devices via 3.5mm jack.
- Durable construction with a metal-reinforced headband.
Cons
- Wired connection only, lacking wireless convenience.
- Passive noise cancellation may not be sufficient for extremely noisy environments.
- No advanced software features or customizable EQ settings.
- The 1.3m cable length might be short for some setups.
- Requires a 3.5mm jack, which is not present on all newer devices without an adapter.
Setup, Compatibility & Care
Setup:
The Recon 500 features a simple wired connection. Simply plug the 3.5mm jack into the corresponding port on your gaming console, PC, or mobile device. The headset is plug-and-play, requiring no additional software installation.
Compatibility:
This headset is compatible with:
- Xbox Series X|S and Xbox One
- PlayStation 5 and PlayStation 4
- Nintendo Switch
- PC
- Mobile devices with a 3.5mm audio jack
*Note: Some devices may require a separate adapter for a 3.5mm connection.*
Care:
- Earcups: Gently wipe the memory foam ear cushions with a slightly damp cloth. Avoid soaking them. Allow to air dry completely before use.
- Headband: Wipe the headband with a dry or slightly damp cloth.
- Microphone: Detach the microphone when not in use and store it in a safe place. Keep the microphone port clean from dust and debris.
- Cable: Avoid twisting or tightly wrapping the cable. Store it loosely to prevent damage to the internal wires.
- Storage: Store the headset in a cool, dry place, away from direct sunlight.