Reflex Active Smart Watch - Series 50

The Reflex Active Series 50 Smart watch allows you to stay connected with the convenience of hands...

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Product Information

Full details

This guide is for users of the Reflex Active Series 50 Smart Watch. It helps you understand and effectively use your smartwatch, from its core features to its real-world applications. The Series 50 offers hands-free calling, extensive lifestyle and wellness features, and customizable watch faces. However, note that full functionality requires the Reflex Active Red app and compatibility with Android 9.0+ and iOS 12.

All features

Series50
Model Part NumberRA50-2224-SET
BrandReflex Active

Extended Product Information

FAQs

How do I make a call from my watch?

Ensure your watch is connected to your smartphone via Bluetooth. Open the phone app on your watch, select a contact, and initiate the call.

How do I change the watch face?

Navigate to the watch face settings either on the watch itself or within the Reflex Active Red app. Select a pre-loaded watch face or upload your own image.

Is the watch waterproof?

Yes, the watch has an IP68 water resistance rating, making it suitable for swimming and showering. Avoid extreme water pressure.

How do I track my sleep?

Wear the watch while sleeping. The watch automatically detects and tracks your sleep patterns. View the data in the Reflex Active Red app.

How do I change the straps?

Use the quick-release mechanism on the back of the watch to remove the current strap. Attach the new strap by sliding the pins into the watch body.

What should I do if my watch freezes?

Try restarting your watch. If that does not work, try a factory reset from the settings menu.

How do I update the watch's software?

Open the Reflex Active Red app, go to the device settings, and look for a firmware update option. Follow the on-screen prompts to update.

Troubleshooting

Watch won't turn on.

Ensure the watch is charged. If it still doesn't turn on, try a forced restart by holding the power button for 10-15 seconds.

Can't connect to Bluetooth.

Make sure Bluetooth is enabled on your smartphone and that the watch is within range. Restart both the watch and your phone.

Notifications not showing.

Check notification settings in the Reflex Active Red app and ensure the app has the necessary permissions on your phone.

Heart rate readings are inaccurate.

Ensure the watch fits snugly on your wrist. Try repositioning the watch and make sure the sensor is clean.

Battery drains quickly.

Reduce screen brightness, disable features you're not using, and ensure the watch is fully charged regularly.

Pros and Cons

Pros

  • Hands-free calling for added convenience.
  • Comprehensive health and fitness tracking features.
  • Customizable watch faces to personalize your device.
  • Interchangeable straps for style versatility.
  • IP68 water resistance for worry-free use.

Cons

  • Requires the Reflex Active Red app for full functionality.
  • Compatibility limited to Android 9.0+ and iOS 12.
  • Battery life may vary depending on usage.
  • Features are limited without a smartphone connection.

Setup, Compatibility & Care

  1. Charging: Use the provided charger to fully charge your watch before first use.
  2. App Installation: Download and install the Reflex Active Red app from the App Store (iOS) or Google Play Store (Android).
  3. Pairing: Open the app and follow the on-screen instructions to pair your watch with your smartphone via Bluetooth.
  4. Compatibility: Ensure your smartphone runs Android 9.0+ or iOS 12 or later.
  5. Care: Clean the watch with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials. Rinse the watch with fresh water after exposure to chlorine or salt water.
  6. Straps: The straps can be changed by using the pin mechanism on the back of the watch.