Reflex Active Series 38 Sports Smart Calling Watch - Black Silicone Strap

If you lead an active lifestyle, the Reflex Active Sports Series 38 is your ideal companion. This ...

Currently unavailable

Currently out of stock

This product is not available at the moment. Check back later or explore other options below.

Product Information

Full details

The Reflex Active Series 38 Sports Smart Calling Watch is designed for active individuals seeking a versatile wearable. It provides comprehensive fitness tracking, including heart rate monitoring and sleep analysis, while also offering the convenience of call functionality and music control. A key benefit is the integration of over 100 multi-sport tracking options, keeping you on track with your fitness goals. Keep in mind that while it boasts an IP68 water resistance rating, it's not designed for extreme water activities.

All features

MaterialSilk
Series38
Model Part Number5018479156758
BrandReflex Active

Extended Product Information

FAQs

How do I charge the watch?

Use the provided charging cable. Connect it to the back of the watch, aligning the pins, and plug the USB end into a power source.

Is the watch waterproof?

The watch has an IP68 water resistance rating, making it suitable for splashes, rain, and showering. However, it is not designed for swimming or submersion in water.

How do I change the watch face?

Go to the watch face settings, either by long-pressing the current watch face or through the settings menu. You can then select a pre-installed watch face or download new ones through the Reflex Active app.

How do I update the watch's software?

Open the Reflex Active app on your smartphone, go to the device settings, and look for a firmware update option. Follow the on-screen instructions to update the software.

What should I do if the watch freezes?

Try restarting the watch by long-pressing the power button. If that doesn't work, try resetting the watch through the settings menu (note: this will erase your data).

How do I connect the watch to my phone to make calls?

The watch connects to your phone via Bluetooth. Ensure Bluetooth is enabled on your phone and that the watch is paired to your phone through the Reflex Active app.

What is the warranty period for the watch?

The warranty period is typically two years from the date of purchase. Please refer to the documentation or contact the retailer for specific warranty details.

Troubleshooting

Watch not turning on

Ensure the watch is charged. Connect the charging cable and allow it to charge for at least 30 minutes. If the problem persists, try a different charging source.

Bluetooth connection issues

Make sure Bluetooth is enabled on your smartphone. Restart both your watch and smartphone. Unpair and re-pair the watch in the Reflex Active app's Bluetooth settings.

Inaccurate heart rate readings

Ensure the watch is worn snugly on your wrist. Move the watch higher up on your wrist, away from the wrist bone, and ensure the sensor is making contact with your skin. Clean the sensor on the back of the watch.

App not syncing data

Ensure your smartphone has an active internet connection. Force quit and restart the Reflex Active app. Check if the watch is still paired and connected via Bluetooth.

Watch not receiving notifications

Check notification settings in both the Reflex Active app and your smartphone's settings. Make sure the app has the necessary permissions to access notifications.

Pros and Cons

Pros

  • Comprehensive fitness tracking with over 100 sports modes.
  • Integrated call functionality for convenience.
  • Voice assistant support for hands-free operation.
  • Sleep analysis to help improve sleep quality.
  • Music control for on-the-go entertainment.
  • Customizable watch faces for personalization.

Cons

  • Water resistance not suitable for extreme water activities.
  • Battery life may vary depending on usage.
  • Features are dependent on smartphone compatibility (Android 9.0+ and IOS 12+).
  • Limited advanced health metrics compared to dedicated medical devices.
  • Screen visibility may be affected in direct sunlight.
  • May require regular software updates for optimal performance.

Setup, Compatibility & Care

  1. Setup: Download the Reflex Active app on your compatible smartphone (Android 9.0+ or iOS 12+). Follow the in-app instructions to pair your watch via Bluetooth.
  2. Compatibility: Ensure your smartphone meets the minimum operating system requirements (Android 9.0+ or iOS 12+). The watch utilizes Bluetooth for connectivity, so enable Bluetooth on your smartphone.
  3. Care: Clean the watch with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners. Ensure the charging contacts are clean. Avoid prolonged exposure to extreme temperatures.