Bissell CrossWave Multi-Surface Cleaner - Blue

This is a used Bissell CrossWave multi-surface cleaner in full working order. It has moderate sign...

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Product Information

Full details

This guide is for anyone using the Bissell CrossWave, a multi-surface cleaner designed to vacuum, wash, and dry floors simultaneously. The CrossWave simplifies floor cleaning by handling hard floors, sealed wood, tile, and area rugs with ease, saving you time and effort. Note that the used model may have cosmetic imperfections, but functionality is intact.

All features

ColourBlue
SeriesCrossWave
Model Part Number1713
BrandBissell

Extended Product Information

FAQs

How do I clean the CrossWave?

Empty the dirty water tank, rinse both tanks, and clean the brush roll after each use. Wipe down the exterior with a damp cloth.

What cleaning solutions can I use?

Use the Bissell Multi-Surface formula designed specifically for the CrossWave for optimal cleaning results.

How often should I clean the brush roll?

Clean the brush roll after each use to remove hair and debris and maintain optimal cleaning performance.

What if the machine isn't picking up water?

Check the dirty water tank for fullness, the brush roll for obstructions, and ensure proper assembly. Also, check the suction.

Can I use the CrossWave on laminate floors?

Yes, the CrossWave is safe for use on sealed laminate floors.

What is the water tank capacity?

The clean water tank capacity is 0.6 L and the dirty water tank capacity is 0.8 L.

What should I do if the machine is leaking?

Check all tank seals and connections. Ensure the tanks are properly seated and latched. If the leak persists, contact Bissell support.

Troubleshooting

Device won't turn on

Check the power cord and outlet. Ensure the CrossWave is properly plugged in and that the outlet is functioning.

Poor suction

Check the dirty water tank for fullness and empty it. Clean the brush roll and inspect for any blockages.

Leaves streaks or spots on the floor

Ensure you are using the correct cleaning solution and the brush roll is clean. Also, avoid excessive water use.

Machine is making unusual noises

Check the brush roll for debris and ensure all parts are properly assembled. If the noise persists, contact Bissell support.

Pros and Cons

Pros

  • Cleans multiple floor types with one machine.
  • Saves time by vacuuming, washing, and drying simultaneously.
  • Dual-tank system ensures floors are always cleaned with fresh water.
  • Rotating brush roll effectively removes dirt and grime.
  • Easy to maneuver around furniture with the pivoting floorhead.

Cons

  • Used models may have cosmetic wear and tear.
  • Requires regular cleaning of the brush roll and tanks.
  • Corded design limits the cleaning area.
  • Water tank capacity may require frequent refilling/emptying for large areas.
  • Performance may vary on heavily soiled carpets.

Setup, Compatibility & Care

  1. Assembly: Attach the handle to the base. Make sure all parts snap securely.
  2. Water Tank: Fill the clean water tank with warm water and the recommended Bissell cleaning formula.
  3. Power On: Plug the CrossWave into a power outlet.
  4. Surface Selection: Use the digital touch controls to select the appropriate cleaning mode for your floor type.
  5. Cleaning: Move the CrossWave slowly across the floor. The machine will vacuum, wash, and dry simultaneously.
  6. Emptying and Cleaning Tanks: After use, empty the dirty water tank and rinse both tanks.
  7. Brush Roll Maintenance: Clean the brush roll after each use, removing any hair or debris.

Compatibility:

The CrossWave is designed for use on hard floors, sealed wood, tile, and area rugs.

Care:

  • Always unplug the machine before cleaning or maintenance.
  • Do not use harsh chemicals or abrasive cleaners.
  • Regularly clean the brush roll and tanks to maintain performance.
  • Store in a dry place.