Incase Designed by Microsoft Bluetooth mouse - Black

With enhanced smooth tracking on most surfaces, this mouse wirelessly connects and offers up to 12...

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Product Information

Full details

This guide helps users get the most out of the Incase Designed by Microsoft Bluetooth Mouse. Designed for travelers, this ambidextrous mouse offers smooth tracking and a long battery life. Note that while it connects wirelessly via Bluetooth, it requires a AA battery.

All features

ColourBlack
Model Part NumberRJN-00010
BrandIncase

Extended Product Information

FAQs

How do I pair the mouse with my device?

Enable Bluetooth on your device, turn on the mouse, and put it in pairing mode (refer to your device's instructions). Select the mouse from the list of available Bluetooth devices.

What kind of battery does the mouse use?

The mouse uses one AA battery.

How long does the battery last?

The battery can last up to 12 months, depending on usage.

Is the mouse ambidextrous?

Yes, the mouse is designed for use by both left and right-handed users.

What operating systems are compatible with the mouse?

The mouse is compatible with Windows 10, Windows 11, Mac OS X 10.15 Catalina, iOS, and iPadOS.

How do I clean the mouse?

Use a soft, slightly damp cloth to clean the mouse. Avoid using harsh chemicals.

What should I do if the mouse cursor freezes?

Try replacing the battery, and ensuring the mouse is connected via Bluetooth. Also, make sure the surface is suitable for tracking.

Troubleshooting

Mouse is not connecting via Bluetooth.

Ensure Bluetooth is enabled on your device, the mouse is turned on, and that it's within range. Try re-pairing the mouse with your device.

Cursor is not moving smoothly.

Check the surface you're using the mouse on. Ensure it's not a reflective or transparent surface. Try cleaning the sensor.

Mouse is unresponsive.

Check the battery and replace it if needed. Also, ensure the mouse is paired correctly with your device.

Pros and Cons

Pros

  • Ambidextrous design suits both left and right-handed users.
  • Wireless Bluetooth 5.0 connection provides freedom of movement.
  • Offers up to 12 months of battery life.
  • Smooth tracking ensures precise cursor control.
  • Compact and travel-friendly for use on the go.

Cons

  • Requires a AA battery, which needs to be replaced.
  • Not compatible with all operating systems.
  • May not be suitable for users who prefer a mouse with more than 4 buttons.
  • No AC adapter included.

Setup, Compatibility & Care

Setup

  1. Insert a AA battery into the mouse.
  2. Turn on the mouse by locating the power button.
  3. Enable Bluetooth on your device (laptop, tablet, etc.).
  4. Put the mouse into pairing mode (refer to the device instructions).
  5. Select the Incase Bluetooth Mouse from the list of available devices to pair.

Compatibility

The mouse is compatible with:

  • Windows 10 and 11
  • Mac OS X 10.15 Catalina
  • iOS and iPadOS

Care

  • Clean the mouse regularly with a soft, slightly damp cloth.
  • Avoid using harsh chemicals or abrasive cleaners.
  • Store the mouse in a clean, dry place when not in use.
  • Replace the battery when the mouse starts to perform erratically.