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Silentnight 3000 Gel Box Ottoman Divan - Grey

Not AvailableSilentnight 3000 Gel Box Ottoman Divan - Grey

Please note we are unable to deliver this item to the Isle of Man or Isles of Scilly.

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Product Information

Full details

The Silentnight 3000 Gel Box Ottoman Divan is designed for individuals seeking both comfort and discreet storage solutions in their bedroom. Its key benefit lies in offering a supportive sleeping surface combined with a generous, easy-access storage compartment beneath. A notable limitation is that delivery is not available to the Isle of Man or the Isles of Scilly. This divan base features a gel-infused mattress for enhanced comfort and a practical ottoman lift mechanism for convenient storage.

All features

ColourGrey
Model Part Number3000 Gel Box Ottoman Divan
BrandSilentnight

Extended Product Information

FAQs

What are the delivery restrictions for this product?

We are unable to deliver the Silentnight 3000 Gel Box Ottoman Divan to the Isle of Man or the Isles of Scilly.

Does the ottoman storage come pre-assembled?

The divan base and ottoman mechanism will require assembly upon delivery. Detailed instructions are provided.

Can I use my existing mattress with this divan base?

Yes, you can use your existing mattress, provided it is compatible in size. However, the integrated gel-infused mattress is designed to work optimally with the base for enhanced comfort and support.

How much weight can the ottoman storage hold?

The product information does not specify a maximum weight limit for the ottoman storage. It is designed for general household items such as bedding and clothing. Avoid storing excessively heavy items.

How do I clean the grey fabric of the divan base?

The fabric can be cleaned using a soft, damp cloth. Avoid harsh chemicals or abrasive cleaning materials to prevent damage to the upholstery.

What is the warranty period for this divan?

Specific warranty details are typically provided by the retailer. Please check the product packaging or retailer's website for information on the warranty period and terms.

Troubleshooting

Ottoman lift mechanism feels stiff or jerky.

Ensure the area around the base is clear and that the mattress is correctly positioned. Check for any obstructions within the storage compartment. If the issue persists, contact customer support.

Divan base feels unstable or makes noise.

Verify that all assembly screws and bolts are tightly secured. Ensure the base is on a level surface. Check that the mattress is properly centered.

Gel mattress feels warmer than expected.

While gel aims to regulate temperature, individual experiences vary. Ensure bedding is breathable. Rotate the mattress to maintain even cooling properties. Check that the room has adequate ventilation.

Difficulty lifting or closing the ottoman.

Make sure the mattress is not positioned directly over the lifting points, as this can impede movement. Distribute items within the storage compartment evenly to maintain balance. The gas struts may require a firm initial push or pull to engage.

Pros and Cons

Pros

  • Offers substantial hidden storage, ideal for maximizing bedroom space.
  • The gel-infused mattress component enhances sleeping comfort and temperature regulation.
  • Provides a firm and supportive base for various mattress types.
  • The ottoman lift mechanism is smooth and easy to operate.
  • The grey colour offers versatility in interior design.

Cons

  • Delivery is restricted and not available for certain UK islands.
  • Assembly may require two people due to the size and weight of components.
  • The ottoman storage, once lifted, requires space to remain open.
  • Does not include a headboard; this must be purchased separately.

Setup, Compatibility & Care Instructions

Setup:

  1. Unpack all components carefully and check against the parts list.
  2. Assemble the frame of the divan base according to the provided instructions, ensuring all screws are tightened securely.
  3. Attach the ottoman lifting mechanism to the frame.
  4. Place the gel-infused mattress onto the assembled base and ensure it sits correctly.
  5. Test the ottoman lift mechanism to confirm smooth operation.

Compatibility:

  • The Silentnight 3000 Gel Box Ottoman Divan is designed to support most standard mattress types. However, it is recommended to use it with the integrated gel-infused mattress for optimal performance and comfort.
  • Ensure the chosen mattress size matches the divan base size.

Care:

  • Base: Wipe the fabric exterior with a clean, damp cloth. Avoid abrasive cleaners.
  • Mattress: Rotate the mattress regularly (head to foot and top to bottom) as per manufacturer guidelines. Spot clean any spills immediately with a mild detergent and water, ensuring the area is thoroughly dried. Do not soak the mattress.
  • Ottoman Mechanism: Periodically check that the gas struts are functioning correctly and that no obstructions are hindering movement. Keep the lifting area clear during operation.