Connekt Gear Desktop Dual Display USB-C Docking Station - Black

The Connekt Gear 25-0102 is a versatile multiport desktop docking station that supports two 4K mon...

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Product Information

Full details

The Connekt Gear 25-0102 docking station is designed for professionals and power users who need to expand their connectivity and create a multi-monitor workspace from a USB-C enabled laptop or even a compatible smartphone. Its key benefit is transforming a single USB-C port into a comprehensive workstation with dual display support, ample USB ports, wired networking, and charging capabilities. A potential caveat is that the host device must support DP Alt Mode for video output to function.

All features

ColourBlack
Model Part Number25-0102
Brandconnektgear

Extended Product Information

FAQs

Does the dock require external power?

Yes, the docking station requires connection to its included AC adapter to function and provide power delivery.

Can I connect two 4K monitors at 60Hz?

No, the HDMI ports support up to 4K@30Hz, and the VGA port supports up to 2K@60Hz. Dual 4K displays are not supported at 60Hz.

What is DP Alt Mode?

DP Alt Mode (DisplayPort Alternate Mode) is a feature of USB-C that allows it to transmit DisplayPort video signals. Your host device's USB-C port must support this for the dock to output video.

What is DeX compatibility?

DeX compatibility allows certain smartphones (like Samsung Galaxy devices) to run a desktop-like interface when connected to an external display, keyboard, and mouse. This dock enables that functionality.

How much power can the dock deliver to my laptop?

The dock supports up to 100W Power Delivery Passthrough. However, the included adapter is 65W. For full 100W charging, you would need to use a compatible higher-wattage adapter connected to the dock's PD input.

What is the data transfer rate for the USB 3.0 ports?

The USB 3.0 ports on the dock offer a data transfer rate of up to 5Gb/s.

What operating systems are supported?

The dock supports Windows 10, macOS X, and Android (for DeX functionality).

Troubleshooting

No video output to monitors

Ensure the host device's USB-C port supports DP Alt Mode. Verify all cable connections are secure. Try connecting only one monitor at a time. Ensure monitors are set to the correct input source.

Device not charging or charging slowly

Confirm that the connected USB-C host device supports PD charging. Ensure the included 65W adapter is used. If using a higher wattage adapter, verify it's compatible with the dock's PD Passthrough specification (up to 100W).

Slow data transfer speeds on USB ports

Ensure you are using the blue USB 3.0 ports for high-speed devices. Verify that the connected device and cable support USB 3.0 speeds. Avoid connecting high-bandwidth devices to USB 2.0 ports.

No network connection via RJ45 port

Check that the Ethernet cable is securely plugged into both the dock and the network source. Ensure the network drivers on your host device are up to date. Try a different Ethernet cable.

Audio issues (no sound, poor microphone quality)

Confirm that the headphones and microphone are properly plugged into the 3.5mm jacks. Check your host device's audio settings to ensure the dock is selected as the default audio output/input device.

Pros and Cons

Pros

  • Expands connectivity from a single USB-C port.
  • Supports dual external displays for increased productivity.
  • Offers robust charging capabilities with 100W Power Delivery.
  • Includes wired Ethernet for a stable network connection.
  • Compatible with Windows, macOS, and Android (for DeX functionality).

Cons

  • HDMI output limited to 30Hz at 4K resolution.
  • VGA output limited to 2K resolution at 60Hz.
  • Requires host device to support DP Alt Mode for video output.
  • USB 2.0 ports are suitable for basic peripherals only.
  • Included 65W adapter may not be sufficient for high-power laptops.

Setup, Compatibility & Care

Setup:

  1. Connect the included AC adapter to the docking station and a power outlet.
  2. Connect the USB-C cable from the docking station to your host device (laptop or compatible smartphone).
  3. Connect your monitors to the HDMI and/or VGA ports.
  4. Connect your peripherals (keyboard, mouse, Ethernet cable, audio devices) to the corresponding ports.

Compatibility:

  • Operating Systems: Windows 10, macOS X, Android.
  • Host Device Requirement: The host device's USB-C port MUST support DisplayPort Alternate Mode (DP Alt Mode) for video output functionality. Check your device's specifications.

Care:

  • Keep the docking station in a well-ventilated area to prevent overheating.
  • Clean the exterior with a soft, dry cloth. Avoid using liquids or abrasive cleaners.
  • Ensure all cables are securely connected but do not force connections.