Samsung Battery Pack - Beige

Enjoy the convenience of speedy charging when you're out and about. With plenty of capacity and up...

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Product Information

Full details

This guide is for users seeking a portable and fast-charging solution for their mobile devices. The Samsung Battery Pack in Beige provides up to 25W Super Fast Charging and the ability to charge two devices simultaneously, ensuring you stay powered on the go. However, users should note that charging speeds may vary depending on the device and charging conditions. This guide covers key features, usage tips, and troubleshooting to help you make the most of your battery pack.

All features

ColourBeige
SeriesBusiness
Model Part NumberEB-P3400XUEGEU
BrandSamsung

Extended Product Information

FAQs

How do I check the battery level?

The battery level is indicated by LED lights on the battery pack. Refer to the user manual for specific indicator details.

What devices can I charge with this battery pack?

You can charge smartphones, tablets, headphones, and other devices that support USB charging.

What is the charging time for the battery pack?

Charging time varies depending on the power source. Refer to the specifications for details.

Can I charge two devices simultaneously?

Yes, the battery pack has two USB-C ports, allowing you to charge two devices at once.

What type of cable does it use?

It uses a USB Type-C to USB Type-C cable, which is included.

Is the battery pack safe to use?

Yes, it is made with UL-certified recycled materials and features safety protections.

What is the warranty period?

Refer to the product documentation or retailer for warranty information.

How do I clean the battery pack?

Use a soft, dry cloth to clean the exterior. Avoid using water or harsh chemicals.

Troubleshooting

Device not charging.

Check the cable connection, ensure the battery pack is charged, and verify device compatibility.

Slow charging speed.

Check if your device supports fast charging and the cable is compatible. Avoid charging in extremely hot or cold environments.

Battery pack not charging.

Try a different USB charging source and cable. Ensure the charging source is providing sufficient power.

Battery pack overheating.

Stop charging and allow the battery pack to cool down. Avoid charging in direct sunlight or enclosed spaces.

Pros and Cons

Pros

  • Fast charging capabilities up to 25W.
  • Ability to charge two devices at the same time.
  • Made with recycled materials, promoting sustainability.
  • Comfortable and stylish design.
  • Wide compatibility with various devices.
  • Includes a USB Type-C to USB Type-C cable.

Cons

  • Charging speeds may vary depending on the device.
  • Limited cable length (0.2 m).
  • Battery capacity might not be sufficient for multiple full charges of some larger devices.
  • The product is limited to 2 USB-C ports only.
  • Output current is limited to 2.77A which may affect charging speeds for some devices.
  • Beige color may show dirt and wear over time.

Setup, Compatibility & Care

Setup:

  1. Connect the included USB Type-C to USB Type-C cable to the battery pack's USB-C port.
  2. Plug the other end of the cable into a USB charging source (e.g., wall adapter or computer).
  3. The battery pack will begin to charge. Check the battery level via the LED indicators.

Compatibility:

The battery pack is compatible with a wide range of devices, including:

  • Smartphones (Samsung and other brands)
  • Tablets
  • Headphones/Earbuds

Ensure your device supports USB Power Delivery (PD) for optimal charging speeds.

Care:

  • Store the battery pack in a cool, dry place.
  • Avoid extreme temperatures and direct sunlight.
  • Use a soft, dry cloth to clean the exterior. Do not use harsh chemicals or solvents.
  • Do not disassemble or attempt to repair the battery pack.