Samsung Neo QLED 8K Ultra HD TV - 65 inch, Black
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Product Information
Full details
This guide is for anyone looking to maximize their experience with the Samsung Neo QLED QN990F 8K TV. Experience unparalleled visual clarity with the advanced features like the NQ8 AI Gen3 Processor and Quantum Matrix Technology Pro. Note that to fully utilize smart features, a Samsung account is required.
All features
| Energy Efficiency | G |
|---|---|
| Screen Size | 65 |
| Colour | Black |
| Display Type | 8K Ultra HD |
| Series | Neo QLED QN990F |
| Model Part Number | QE65QN990FTXXU |
| Brand | Samsung |
Extended Product Information
FAQs
How do I update the TV's firmware?
Go to the TV's settings menu, navigate to Support, and select Software Update. Follow the on-screen instructions to download and install the latest firmware.
What is the Wireless One Connect Box?
The Wireless One Connect Box is a device that connects all your HDMI devices and transmits the signal to the TV wirelessly, helping to reduce cable clutter and maintain a clean look.
Does the TV support HDR?
Yes, the Samsung Neo QLED QN990F supports multiple HDR formats, including HDR10+, HLG, and Neo Quantum HDR 8K Pro.
How do I access the Smart TV features?
Press the Smart Hub button (usually a house icon) on your remote. From there, you can access apps, streaming services, and other smart features.
What is Object Tracking Sound Pro?
Object Tracking Sound Pro is a feature that uses 12 built-in speakers to create immersive, cinematic audio that follows the action on the screen, providing a more realistic sound experience.
How do I use the Gaming Hub?
Press the Gaming Hub button on the remote, which gives instant access to games from Xbox and other industry-leading partners, all in one place. No downloads or console required.
How do I connect external devices?
Connect your devices to the ports on the Wireless One Connect Box. The box then connects to the TV with a single cable, transmitting both video and audio signals.
Troubleshooting
TV won't turn on.
Check the power connection and ensure the power cord is securely plugged into the outlet and the TV. Try a different outlet to rule out any issues with the power supply. If the problem persists, contact Samsung support.
No picture or distorted picture.
Check the HDMI cables to ensure they are securely connected to both the TV and the source device. Try a different HDMI cable and input to see if the issue is with a specific port or cable. Reset the picture settings to default in the TV's menu.
No sound or distorted sound.
Check the volume settings and ensure the TV is not muted. Verify the audio output settings in the TV's menu and ensure the correct audio output is selected (e.g., internal speakers, HDMI ARC). Try connecting external speakers and see if the audio works.
Wi-Fi connection issues.
Make sure your Wi-Fi router is turned on and working. Check the network settings on the TV and ensure the correct network is selected, and the password is correct. Restart both your TV and router.
Remote control not working.
Check the batteries in the remote control and replace them if necessary. Make sure there are no obstructions between the remote and the TV's sensor. Try pairing the remote with the TV again through the TV's settings.
Pros and Cons
Pros
- Exceptional 8K picture quality with stunning detail and clarity.
- Advanced AI processing optimizes both picture and sound for an immersive experience.
- Glare-free technology ensures comfortable viewing in any lighting conditions.
- Integrated gaming hub provides easy access to a variety of streaming games.
- Sleek design with a Wireless One Connect Box for a clean setup.
- Immersive audio with Dolby Atmos and Object Tracking Sound Pro.
Cons
- Requires a Samsung account to access all smart features.
- 8K content availability may be limited compared to 4K.
- High price point compared to other TV models.
- Setup can be complex.
- Some users may find the numerous features overwhelming.
- High energy consumption.
Setup, Compatibility & Care
Setup
- Unpack the TV and components, including the stand and the Wireless One Connect Box.
- Attach the stand to the TV (or mount it on the wall, using a VESA-compatible mount).
- Connect all external devices (gaming consoles, Blu-ray players, etc.) to the Wireless One Connect Box.
- Connect the Wireless One Connect Box to the TV with the provided cable.
- Follow the on-screen prompts to complete the initial setup, including connecting to your Wi-Fi network and setting up your Samsung account.
Compatibility
The Samsung Neo QLED QN990F is compatible with:
- HDMI 2.1 devices for 4K 120Hz and 8K 60Hz gaming.
- Wi-Fi 6E for fast and stable internet connection.
- Bluetooth 5.3 for connecting wireless headphones and other devices.
- HDR10+, HLG, and Dolby Atmos content.
- Various streaming services like Netflix, Disney+, and more.
Care
- Cleaning: Use a soft, dry cloth to gently wipe the screen. Avoid using harsh chemicals or abrasive cleaners.
- Ventilation: Ensure proper ventilation around the TV to prevent overheating.
- Power: Use a surge protector to protect the TV from power fluctuations.
- Updates: Regularly update the TV's firmware to ensure optimal performance and security.