mophie Juice Pack Air Battery Case - Black
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Product Information
Full details
The mophie Juice Pack Air battery case in Black is designed for iPhone X users who need extended battery life without compromising protection. Its key benefit is providing up to a full charge on the go, allowing for more usage between power outlets. A potential caveat is that it adds bulk to the phone. This case offers a 1720 mAh capacity with smart technology for safe charging, features a secure outer band with rubberized pads, and includes a compact design with a raised bezel for protection.
All features
| Colour | Black |
|---|---|
| Series | Juice Pack Air |
| Model Part Number | 401002004 |
| Brand | mophie |
Extended Product Information
FAQs
How much extra battery life does this case provide?
The mophie Juice Pack Air features a 1720 mAh battery, which can provide a significant boost, often equivalent to a full charge for the iPhone X, extending usage time considerably.
Can I charge my iPhone and the case at the same time?
Yes, the Juice Pack Air supports pass-through charging. When you connect a Lightning cable to the case, it will charge your iPhone first, and then recharge the battery case itself.
Is this case compatible with wireless charging?
No, the mophie Juice Pack Air battery case is designed for wired charging via its Lightning port and does not support wireless charging.
How do I know how much battery is left in the case?
The case has an LED status indicator on the back. Press the button next to the LEDs to see the current battery level of the case. Each light typically represents 25% of the battery charge.
Will this case protect my iPhone from drops?
Yes, the case offers protection with its outer band, rubberized pads, and a raised bezel around the screen to help safeguard against damage from impacts and drops.
How heavy is the Juice Pack Air case?
While specific weight isn't listed, battery cases add noticeable weight and bulk to a phone. The Juice Pack Air aims for a compact design relative to its battery capacity.
Troubleshooting
Case not charging the iPhone.
Ensure the iPhone is properly seated in the Lightning connector. Press the LED status indicator button on the back of the case to initiate charging. Check if the case itself has sufficient battery charge.
iPhone not charging when connected to the case and power.
Verify that the Lightning cable is securely connected to both the case and the power source. Ensure the power source is functional. Try a different Lightning cable.
Case LED indicators not lighting up.
This may indicate the case battery is fully depleted. Connect the case to a power source using a Lightning cable to recharge it. If the issue persists, contact support.
Excessive heat during charging.
Some warmth is normal during charging. If the case or iPhone becomes excessively hot, disconnect immediately and allow them to cool. Ensure the case is not obstructed and has ventilation.
Pros and Cons
Pros
- Provides substantial extra battery life for the iPhone X.
- Offers robust protection for the phone's body and screen.
- Smart charging technology ensures safe power delivery.
- Compact and user-friendly design for everyday use.
- Enables pass-through charging for convenience.
Cons
- Adds noticeable bulk and weight to the iPhone.
- May not be compatible with all charging accessories or docks.
- Requires separate charging of the case itself when depleted.
- The 1720 mAh capacity might not provide multiple full charges for heavy users.
Setup, Compatibility & Care
Setup:
- Ensure your iPhone X is compatible.
- Slide your iPhone X into the bottom of the mophie Juice Pack Air case, aligning the lightning connector.
- Press your iPhone firmly into the connector.
- To activate charging, press the LED status indicator button on the back of the case.
Compatibility:
- Designed specifically for the Apple iPhone X.
- Uses the iPhone's native Lightning port for charging.
- May not be compatible with all third-party Lightning accessories or wireless charging pads.
Care:
- Clean the exterior of the case with a soft, dry or slightly damp cloth. Avoid harsh chemicals or abrasive cleaners.
- Do not expose the case to extreme temperatures or moisture.
- To charge the Juice Pack Air, connect a Lightning cable to the port on the bottom of the case, which will also charge your iPhone simultaneously.