Duux Threesixty Smart Ceramic Heater - DXCH09UK
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Product Information
Full details
The Duux Threesixty is a smart, compact ceramic heater ideal for quickly warming rooms up to 30m². With its unique organic design, adjustable thermostat, and smart features, it's perfect for those seeking efficient and stylish heating. However, note that while it offers rapid heating, it's best suited for smaller spaces due to its power output. Key features include multiple heating settings, safety features, and smart control via a mobile app.
All features
| Model Part Number | DXCH09UK |
|---|---|
| Brand | Duux |
Extended Product Information
FAQs
How do I control the heater remotely?
Download the Duux app on your smartphone or tablet, connect the heater to your Wi-Fi network, and use the app to control the temperature, settings, and timers.
What is the maximum room size the heater can heat?
The Duux Threesixty is suitable for rooms up to 30m².
Does the heater have a safety shut-off?
Yes, it has a tip-over safety switch and overheat protection to ensure safety.
Can I use voice control with this heater?
Yes, the Duux Threesixty is compatible with Google Assistant, allowing for voice control.
How do I clean the Duux Threesixty?
Unplug the heater and wipe the exterior with a soft, damp cloth. Do not use harsh chemicals or submerge the unit in water.
What is the warranty period?
Please refer to the product documentation or contact Duux customer support for warranty information.
What kind of heating element does the Threesixty use?
The Threesixty uses a ceramic heating element.
What are the ventilation settings?
The Threesixty has two ventilation settings: Eco and Boost. Boost is for faster heating.
Troubleshooting
The heater doesn't turn on.
Check the power connection and ensure the unit is plugged in securely. Verify the power outlet is working. Ensure the safety switch on the bottom is engaged.
The heater is not heating effectively.
Make sure the heating setting is not set to the minimum. Check that the air intake and outlet are not blocked. Ensure the room size is within the heater's capacity (up to 30m²).
The app is not connecting to the heater.
Ensure the heater is connected to your Wi-Fi network and that your mobile device is connected to the same network. Check the app for updates. Restart the heater and the app.
The heater shuts off unexpectedly.
This could be due to the tip-over safety switch or the overheat protection. Ensure the heater is on a stable surface and not obstructed. Allow the heater to cool down and try again.
The fan is noisy.
Ensure that nothing is obstructing the fan. Clean the air intake and outlet. Some fan noise is normal; however, excessive noise may indicate a problem.
Pros and Cons
Pros
- Efficient heating with a PTC heating element.
- Smart control via the Duux app for convenience.
- Stylish and space-saving design.
- Multiple safety features for peace of mind.
- Even heat distribution across 360 degrees.
- Easy to use with button controls and LED indicators.
Cons
- May not be suitable for very large rooms.
- Requires a Wi-Fi connection for smart features.
- Fan noise level can reach up to 46 dB.
- Limited to 1800W maximum heating power.
- App functionality relies on the Duux app and its updates.
Setup, Compatibility & Care
- Setup:
- Place the heater on a stable, level surface, at least 1 meter away from walls and furniture.
- Plug the power cord into a standard electrical outlet.
- Download the Duux app (available on Android and iOS) and follow the on-screen instructions to connect the heater to your Wi-Fi network.
- Compatibility:
- The Duux Threesixty is compatible with Android and iOS devices.
- It works with the Google Assistant for voice control.
- Requires a 2.4 GHz Wi-Fi network for smart features.
- Care:
- Always unplug the heater before cleaning.
- Use a soft, damp cloth to wipe the exterior. Do not use abrasive cleaners or solvents.
- Regularly check and clean the air intake and outlet to ensure optimal performance. Remove any dust or debris.
- Store the heater in a dry place when not in use.
- Do not disassemble or attempt to repair the heater yourself.