ZAGG Juice Pack Air - Black

The juice pack air battery case extends the life of your iPhone X to a total of 30 hours, and it m...

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Product Information

Full details

The ZAGG Juice Pack Air is a slim, protective battery case designed for iPhone X users seeking extended battery life and wireless charging capabilities. It offers a significant boost in power, allowing for up to 30 hours of total usage, while also providing essential protection. However, users should note that the case adds bulk compared to standard phone cases, and its primary compatibility is limited to specific iPhone models.

All features

ColourBlack
SeriesJuice Pack Air
Model Part Number401002005
BrandZAGG

Extended Product Information

FAQs

How many hours does the Juice Pack Air add to my iPhone X?

The Juice Pack Air extends the life of your iPhone X to a total of up to 30 hours of usage.

Can I charge my iPhone and the Juice Pack Air at the same time?

Yes, the Juice Pack Air features pass-through charging. When you connect a Lightning cable to the case, it will charge both your iPhone and the case simultaneously.

Does the Juice Pack Air support wireless charging?

Yes, the Juice Pack Air is designed with wireless charging capabilities, allowing you to charge the case and your iPhone without any cables.

What is the maximum screen size this case supports?

This case is designed for the iPhone X, which has a screen size of 14.7 cm (5.8 inches).

Is the Juice Pack Air waterproof?

No, the Juice Pack Air is not waterproof. It provides protection against everyday bumps and scratches but should not be exposed to water.

How do I know how much battery is left in the Juice Pack Air?

The Juice Pack Air has integrated LED lights on the back that indicate the remaining battery charge of the case.

Troubleshooting

iPhone not charging when in the case

Ensure the Juice Pack Air has sufficient battery charge. Press the power button on the back of the case to initiate charging. Check that the iPhone is properly seated within the case.

Case not charging wirelessly

Verify that the wireless charging pad is powered on and functioning correctly. Ensure the Juice Pack Air is centered on the charging pad. Try a different Qi-certified charging pad if available.

iPhone and case not charging simultaneously

Connect the Lightning cable to the bottom of the Juice Pack Air. Ensure the cable is firmly connected to both the case and the power source. This pass-through charging feature only works when the case is connected via its charging port.

Reduced battery performance from the case

Ensure the case itself is fully charged. Prolonged exposure to extreme temperatures can affect battery performance. If performance is consistently poor, contact customer support.

Pros and Cons

Pros

  • Significantly extends iPhone X battery life.
  • Convenient wireless charging support.
  • Offers good protection against drops and scratches.
  • Allows charging both the phone and case at once.
  • Slim design for a battery case.

Cons

  • Adds noticeable bulk to the iPhone X.
  • Primarily compatible with iPhone X, limiting broader use.
  • May not support all wireless charging pads due to case thickness.
  • Slightly heavier than non-battery cases.

Setup, Compatibility & Care

Setup:

  1. Insert iPhone: Carefully slide your iPhone X into the Juice Pack Air, ensuring it is securely seated.
  2. Activate Charging: Press the power button on the back of the case to begin charging your iPhone.

Compatibility:

  • Primary Compatibility: Designed specifically for the Apple iPhone X (5.8-inch screen).
  • Wireless Charging: Compatible with Qi-certified wireless charging pads.

Care Instructions:

  • Cleaning: Use a soft, dry or slightly damp cloth to wipe the exterior of the case. Avoid harsh chemicals or abrasive materials.
  • Charging: Use the provided USB cable or a certified Mophie charging cable to charge the Juice Pack Air. Ensure the case is fully charged before its first use.
  • Storage: Store in a cool, dry place when not in use. Avoid extreme temperatures.