Emma Hybrid Premium Mattress - Super King

The Emma Hybrid Premium Mattress offers the best of both worlds, combining excellent support and c...

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The Emma Hybrid Premium Superking Mattress is designed for those seeking an optimal blend of comfort, support, and breathability for a truly restorative sleep experience. This award-winning mattress, formerly known as NextGen Premium, integrates cutting-edge hybrid technology to ensure fresher, humidity-free sleep and unparalleled motion absorption. While offering exceptional body adaptation and pressure relief, users should ensure they have a suitable Superking bed frame to accommodate its generous dimensions and enjoy its full benefits.

All features

Model Part Number21865356
BrandEmma

Extended Product Information

FAQs

What are the dimensions of the Superking Emma Hybrid Premium Mattress?

The Superking mattress measures 180cm in width, 200cm in length, and 25cm in height (180x200x25cm).

How do I clean the mattress cover?

The Emma UltraDry™ top cover is removable and washable. Please refer to the care label on the cover for specific washing instructions, typically a gentle wash cycle.

What is the 200-night trial period?

The 200-night trial allows you to try the mattress in your home for up to 200 nights from the delivery date. If you are not satisfied, you can return it for a full refund within this period. Please ensure goods are returned in original packaging where possible.

Does this mattress come with a warranty?

Yes, the Emma Hybrid Premium Mattress comes with a 10-year guarantee, covering manufacturing defects and material faults.

What is Halo Memory Foam™?

Halo Memory Foam™ is an innovative layer within the mattress that adapts and moulds to your unique body shape. It provides exceptional spinal alignment, pressure relief, and body-hugging comfort, contributing to a restful sleep experience.

What does the 7-zone design mean?

The 7-zone design refers to specific areas within the mattress's spring system that offer varying levels of support to different parts of your body: head, shoulders, chest, lower back, hips, thighs, and feet. This targeted support ensures optimal spinal alignment and comfort.

Can I use this mattress on any bed frame?

The mattress is designed for Superking size bed frames (180x200cm). For optimal performance and support, it is recommended to use it on a sturdy bed frame with a solid or slatted base. If using a slatted base, ensure the gaps between slats are not too wide to provide adequate support.

Troubleshooting

Mattress not fully expanding after unboxing.

While initial expansion is quick, allow up to 48 hours for the mattress to fully decompress and reach its final dimensions and firmness. Ensure the room is well-ventilated during this period.

New mattress smell (off-gassing).

This is normal and harmless. Ensure good ventilation in the room by opening windows for a few days after unboxing. The scent will dissipate over time.

Feeling too warm during the night.

While the mattress is designed for breathability, factors like room temperature, bedding materials (duvet, sheets), and sleepwear can affect warmth. Try adjusting these elements or ensure adequate room ventilation. The Infinity Spring technology promotes maximum airflow, but external factors still play a role.

Finding the mattress feels too firm or too soft initially.

It can take your body a few weeks to adjust to a new mattress, especially one offering new levels of support and contouring. The Halo Memory Foam adapts over time to your body's unique shape. Continue using the mattress for at least 3-4 weeks to allow for this adjustment period.

Pros and Cons

Pros

  • Exceptional Breathability: Infinity Spring Technology and breathable foams promote excellent airflow, preventing overheating and ensuring humidity-free sleep.
  • Superior Motion Isolation: Advanced memory foam effectively absorbs movement, leading to undisturbed sleep even with a restless partner.
  • Adaptive Body Support: Halo Memory Foam and the 7-zone system adapt to your body's contours, providing targeted support and pressure relief for improved spinal alignment.
  • Hygienic and Easy Care: The Emma UltraDry™ cover is removable and washable, making maintenance simple and promoting a clean sleeping surface.
  • Durable and Reliable: Backed by a 10-year guarantee, reflecting confidence in its long-term performance and durability.
  • Generous Trial Period: Offers a 200-night trial, allowing ample time to ensure satisfaction with your purchase.

Cons

  • Size and Weight: As a Superking mattress (180x200x25cm), it can be heavy and may require assistance for unboxing and positioning.
  • Specific Delivery Area: Delivery is limited to UK Mainland only, which may be a limitation for some customers.
  • Adjustment Period: As with any new mattress, some users may experience a brief adjustment period as their body adapts to the new support system.

Setup, Compatibility & Care

Setup

  1. Unpack Carefully: Once your Emma Hybrid Premium Superking Mattress arrives, carefully remove it from its packaging. It will be delivered rolled and compressed.
  2. Position on Bed Frame: Place the rolled mattress onto your Superking bed frame before unrolling it.
  3. Allow to Expand: Carefully unroll the mattress. It will begin to expand immediately. Allow up to 24-48 hours for the mattress to fully decompress and reach its intended size and firmness. Ventilating the room during this time can help dissipate any new mattress scent.

Compatibility

  • Bed Frame: This mattress is specifically designed for Superking size bed frames (180x200cm). Ensure your bed frame is sturdy and provides adequate support for a mattress of this size and weight.
  • Delivery: Please note that delivery is restricted to UK Mainland only. Ensure you provide a mobile phone number with your order for delivery updates from the courier.

Care

  • Cover Care: The Emma UltraDry™ breathable top cover is removable and washable. Follow the care instructions on the label, typically a gentle wash cycle.
  • Spot Cleaning: For minor spills on areas not covered by the removable top cover, gently spot clean with a mild detergent and damp cloth. Avoid saturating the mattress.
  • Rotation: While not explicitly required for support due to its design, rotating the mattress head-to-foot every 3-6 months can help promote even wear over its lifespan.
  • Reporting Damages: Any damages or discrepancies upon delivery must be reported within 7 days of receipt.
  • Returns: If returning within the 200-night trial, goods should be returned in their original packaging where possible.
  • Old Bed/Mattress: Do not dispose of your old bed or mattress until your new Emma Hybrid Premium Mattress has arrived and you are fully satisfied with it.