SilverLabel 18K Powerbank with Retractable USB-C Cable - Black
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Product Information
Full details
The SilverLabel 18K Powerbank is designed for users who need reliable, high-capacity portable power for their mobile devices and tablets. Its key benefit is the convenience of ultra-fast PD charging and a built-in retractable USB-C cable, eliminating the need to carry extra cords. A potential caveat is that while it offers high capacity, the actual number of full charges will vary based on the device being charged.
All features
| Colour | Black |
|---|---|
| Series | 18K |
| Model Part Number | E71029022 |
| Brand | SilverLabel |
Extended Product Information
FAQs
How many times can this power bank charge my phone?
The 18,000mAh capacity can provide up to an estimated 6 full charges for a typical smartphone. Actual performance will vary based on your specific device's battery capacity and usage during charging.
Can I charge two devices at the same time?
Yes, this power bank features universal USB-C ports and a retractable USB-C cable, allowing you to simultaneously charge two USB-C PD-enabled devices.
What type of cable do I need to recharge the power bank?
You will need a USB-C to USB-C cable to recharge the power bank itself. This cable is not included with the power bank.
What does the LED indicator mean?
The LED indicator shows the charging status of the power bank and confirms that it is operating safely during charging and discharging.
What is the warranty period for this product?
The SilverLabel 18K Powerbank comes with a 2-year guarantee.
What devices is this power bank compatible with?
It is compatible with most tablets, mobiles, and other USB-C PD-enabled devices. Please ensure your device has a USB-C port for charging.
Troubleshooting
Power bank not charging devices
Ensure the device is compatible with USB-C PD. Check that the built-in cable is securely connected or that your separate USB-C cable is functioning correctly. Try using a different USB-C port on the power bank. Make sure the power bank itself has sufficient charge.
Power bank not recharging
Verify that the USB-C input cable and power adapter are working correctly. Try a different USB-C cable and adapter. Ensure the power source (wall outlet, computer USB port) is providing sufficient power.
LED indicator not showing status
Attempt to recharge the power bank. If the issue persists, contact customer support.
Retractable cable is stiff or won't retract fully
Gently pull the cable out slightly and try retracting it again. Ensure there are no knots or obstructions. Avoid forcing the cable.
Pros and Cons
Pros
- High 18,000mAh capacity for multiple charges.
- Fast USB-C PD charging capabilities.
- Convenient built-in retractable USB-C cable.
- Can charge two devices simultaneously.
- Integrated safety features for device protection.
Cons
- Actual number of full charges may vary.
- Only features USB-C ports for output.
- Slightly heavier at 0.4 kg due to high capacity.
- Retractable cable may have a limited lifespan with heavy use.
Setup, Compatibility & Care
Setup:
- Initial Charge: Before first use, fully charge the power bank using a USB-C input cable (not included) connected to a compatible power adapter.
- Connect Devices: Use the built-in retractable USB-C cable or a separate USB-C cable to connect your devices to the power bank's USB-C ports.
Compatibility:
This power bank is compatible with most tablets, smartphones, and other devices that support USB-C Power Delivery (PD). This includes many modern iPhones, Android phones, iPads, Samsung Galaxy devices, and more. Always ensure your device's charging port is USB-C.
Care:
- Cleaning: Wipe the exterior with a soft, dry or slightly damp cloth. Avoid using harsh chemicals or abrasive materials.
- Storage: Store in a cool, dry place away from direct sunlight and extreme temperatures. Ensure the retractable cable is fully retracted when not in use.
- Battery Health: To maintain battery health, avoid fully depleting the power bank regularly and do not leave it plugged in indefinitely after it is fully charged.
- Cable Care: Gently pull the cable to extend it and use the retraction mechanism to store it. Avoid yanking or forcing the cable.